Fingerhut Complaints and Reviews

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  • Customers like
    • Easy payment option3
    • Credit offer3
    • Ticked off1
  • Customers don't like
    • Poor customer service5
    • Very poor customer service3
    • Uphelpful supervisor2

Wats my customer number please Add comment

  • Aug 26
  • Shopping
  • Gloucester, Virginia
  • Garmin Gps
  • 28
  • REVIEW RATING 3/5

I have been with Fingerhut about a year now. Their prices are much higher than the stores. But if you shop around in fingerhut and look for specials you can get it cheaper. Interest is high at 24.9% but with a credit score in the high 500s to low 600s you have to expect that. I have not had a problem with shipping yet. My last order was for a GPS that came in three days, that kind of shocked me... Read more

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  • Aug 26
  • Shopping
  • Los Angeles, California
  • Customer Service
  • 19
  • REVIEW RATING 4/5

Saty Clear of this place, they DO NOT report to all agencies and the customer service is very very bad. The hold times are terrible. Amber, Heather Larson in customer service play phones games. Try calling in and ask for a Supervisor, you will never get one. Fingerhut credit did nothing for me and customer is key for me. You will wait on hold all the time and the products are trash. I only... Read more

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Products are junk. I ordered a rug. it unraveled immediatley. I ordered a bathroom furnature and after assembling it the legs broke off!!!! Lol. I was exhausted. The legs were made of cardboard and the top wood so it was top heavy. *** dump foriegners. The US is in big trouble. Add comment

  • Aug 22
  • Online Shopping
  • Addison, Texas
  • Fingerhut Online Order
  • 17
  • REVIEW RATING 3/5

Made payments towards a product that was $170. Never recieved my purchase. After calling customer service twice they told me to fill out an affidavit stating I had never received my order, once they received it they would refund me. Over a month later and they're still claiming they've never receieved my affidavit, and are STILL trying to bill me for this item. Customer service could not be... Read more

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I have been dealing with this company for years, now I can't wait to pay them off, their sercive is so bad, they call my phone all day, even after I've paid ,my bill, they call my phone over n over again, can't even work for them calling me. What can be done about this????? Add comment

I had a credit limit of 500 and after it was paid in full you dropped the limit to 100 Why? ####### Add comment

  • Aug 04
  • Products
  • Corvallis, Oregon
  • Yamaha Acoustic Guitar
  • 118
  • REVIEW RATING 4/5

I am a guitar player of some 40 years. Due to financial problems, I had to sell my two guitars to pay bills. After a month w/o a guitar, I was going nuts. Got a Fingerhut catalogue in the mail and found they had a limited selection of guitars and, since I had no lump sum of cash, I found I could buy with small monthly payments. I ordered a Yamaha acoustic at the price of $525. Fortunately, I... Read more

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  • Aug 04
  • Appliances and Electronics
  • Salem, Oregon
  • Portable Dvd Player
  • 1
  • 1
  • 47
  • REVIEW RATING 4/5

I order a portable dvd on 08/03/15 they are asking for $30 down payment when they offered me $130 credit line why should I pay a $30 pay item before I receive the item that isn't cool at all they can take the $30.00 payment out the credit they approve me of fingerhut sucks big my mom never had to make a down payment before they shipped her stuff she order from them that isn't cool.fingerhut is a... Read more

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  • Aug 03
  • Shopping
  • Wichita, Kansas
  • Fingerhut Cancellation Policy
  • 24
  • REVIEW RATING 4/5

Do not buy into their extra accident insurance offered after they hook you with the free $1,000 accident insurance. I bought $50,000 extra accident insurance and paid for it every three months. I got sick and tired of getting letters trying to sell me more insurance every month, so I tried to cancel it in May, 2015. I am still getting billed for it even after they claim they cancelled... Read more

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