Fingerhut Complaints and Reviews

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  • Customers like
    • Credit offer3
    • Easy payment option3
  • Customers don't like
    • Poor customer service5
    • Very poor customer service2
    • High interest rate2

  • Jun 28
  • Online Shopping
  • Dinner Plate Set
  • 1
  • 1
  • 42
  • REVIEW RATING 3/5

I have been shopping with this company for YEARS and the prices were not too bad,but now forget it. I was one their site one night to order the wolf dinner plate set,which was $39.99. Now they are asking for $60.00. I have noticed many of the products have skyrocketed it prices and not just by a few dollars. Just saw this morning they have three gorgeous wolf blankets,but no way in *** am I... Read more

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  • Jun 26
  • Online Shopping
  • Bronx, New York
  • Cancellation Policy
  • 2
  • 2
  • 26
  • REVIEW RATING 3/5

my name is shevonne . I cant pay bill that a lot price fingerhut everyday month that why so because I want delete fingerhut account now and I have reason my personally and I want you delete my account . do not send on fingerhut ever never again and please delete my account fingerhut . please stop bother me on fingerhut and phone . fingerhut account closed now. please stop bother on... Read more

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  • Jun 25
  • Furniture and Decor
  • Plaquemine, Louisiana
  • Bed
  • 22
  • REVIEW RATING 4/5

I ordered a bed from them and my experience was horrible. The bed was made out of some particle board, not even wood.I had to put it together like it was a Chinese puzzle and once altogether it only lasted a week.I called and complained and was only given a 69.00 credit for damaged goods.Mind you the bed was 500.00.And now 2 and a half months later ,I have to put it out for trash. They also... Read more

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They shiped two orders of the same. Wich I only oder one of them. They told me to mail back one of the item so i would not get charged for it. I have to go out of my way to find a ups place to send back one of the item they mistakenly sent me. I do not thing that far. Add comment

I have applied time after time for credit and i can't get anything and i don't no why. Add comment

Ibrought a tablet that does work even charger want charge tablet lost return papers what do i do Add comment

  • Jun 06
  • Furniture and Decor
  • Hot Springs, Arkansas
  • Desk
  • 69
  • REVIEW RATING 4/5

i have ordered two things from FH and I will never order from FH again. My first order was a desk. Put it together - got to the last part and was missing one screw. Called FH and they informed me that the screw I had was the only type they had so it would not help me at all to request another screw and that I would have to return the desk to the manufacturer not FH. I took a second chance and... Read more

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  • May 29
  • Online Shopping
  • Sachse, Texas
  • Payment Method
  • 98
  • REVIEW RATING 3/5

...about Finger Hut. I will NEVER shop with them ever again!....They do have good prices. IF you find something on their site send in the payment by a carbon copy money order using a "Certified Return Receipt Requested." Be sure you keep all of your records. That is a great deal of trouble to go to just to buy something you want. The ONLY reason I offered this way to do business with... Read more

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  • May 14
  • Online Shopping
  • Boles Acres, New Mexico
  • Phone
  • 63
  • REVIEW RATING 4/5

Returned a cell phone in the allowed time. Was told it had no value and would be disposed of. Called and wrote to have it returned to me. Was told i would have it within 45 days. It has now been 52 days and they just "shipped it to me and gave me a bogus tracking number" . Customer service is rude. Wont allow me talk to a supervisor. Wont resolve matter. Was told i'd still have to pay $200 for... Read more

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  • May 13
  • Online Shopping
  • Schaumburg, Illinois
  • Online Order
  • 71
  • REVIEW RATING 4/5

I called Fingerhut due to the website not working. Everytime I clicked the place order button, it showed system error. So, I called the number provided, and got ahold of a foreign man who said he would place the order. He gave me a price $45 more and said that it was for shipping charges. I told him that the shipping was free, and he said it wasn't, and tried to argue with me. I still haven't... Read more

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