Fingerhut Complaints and Reviews

2.4
  • Credit offer3 votes
  • Easy payment option3 votes
  • Poor customer service5 votes
  • Very poor customer service2 votes
  • High interest rate2 votes
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  • Mar 11
  • Shopping
  • Norcross, Georgia
  • Positive Experience
  • 45
  • REVIEW RATING 4/5

I have no complaints, They actually helped me raise my credit score, I got credit increases every few months with them. As long as you pay more than minimum each month you will be fine. I think people just dont read the rules or the terms of their contract. They want to pay when they want to pay and expect the company to do what they want them to do. I ordered few things that were not working... Read more

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  • Mar 08
  • Furniture and Decor
  • Farmville, North Carolina
  • Simon Club Chair
  • 51
  • REVIEW RATING 4/5

I ordered 2 simons club chairs ( red ) on 1/15/2015 got the chairs on 1/20/2015 one was damaged i return it the next day after several weeks of me calling sending e-mails and fingerhut telling me the chair was on back order so i called a week later they sent me investigation form i filled it out .got it back 3/07/2015 saying a person name thigpig sign for the chair .i never heard of this... Read more

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Very poor customers service. No phone numbers for customers service!!! Return ed an item have not received any thing on it other than they received it???? Add comment

I have no complain, just wanted to let people I received my order and everything was great with it very goid quality. Will buy again from them customer service needs alot of work...S.S. Add comment

  • Feb 17
  • Desktop computers
  • Phenix City, Alabama
  • Software
  • 106
  • REVIEW RATING 4/5

we ordered a computer and it came as promised and worked fine for one day.the next day a pop up screen informed us that there was a virus and we had to call a number to have it removed.We had our own computer tech look at it and he said the virus was attached to there software and it was a scam to get us to pay for it to be removed.we stayed on the phone for a hour with these people and nothing... Read more

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I read the reviews and they are very bad you're all do not care about your customers I got a order the box was torevery bad I pay my bill every month on time I couldn't get a crediincrease myname is doris mccullough check my credit history with you all Add comment

  • Feb 13
  • Products
  • Goose Creek, South Carolina
  • Account
  • 76
  • REVIEW RATING 4/5

Fingerhut put the account, that I opened in my name, into my X-Husbands name, because he had better credit than I did. We called, emailed, sent letters and faxes, trying to get them to take it out of his name and put it back in mine. After a year of all their Bulls**t, we finally got an attorney. We filed a lawsuite, and won. Now, we're having a problem getting them to remove the negative account... Read more

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  • Feb 12
  • Online Shopping
  • 103
  • REVIEW RATING 4/5

I have not purchased anything from Fingerhut in 3 years. My account was paid off but I did have the accidental death and other insurance that they make available. I paid off my purchase at $9.97 a month but $19.97 a month allowed the insurance premium balance to continue to increase from $0 to near $400 ( with penalties). Insurances have since been cancelled. Now I have encountered financial... Read more

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Customer service and high interest will b soon closing account Add comment

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