Fingerhut Complaints and Reviews

2.1
  • Credit offer2 votes
  • Easy payment option2 votes
  • Poor Customer Service4 votes
  • Very poor customer service2 votes
  • High interest rate2 votes
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Very poor customers service. No phone numbers for customers service!!! Return ed an item have not received any thing on it other than they received it???? Add comment

I have no complain, just wanted to let people I received my order and everything was great with it very goid quality. Will buy again from them customer service needs alot of work...S.S. Add comment

  • Feb 17
  • Desktop computers
  • Phenix City, Alabama
  • Software
  • 54
  • REVIEW RATING 4/5

we ordered a computer and it came as promised and worked fine for one day.the next day a pop up screen informed us that there was a virus and we had to call a number to have it removed.We had our own computer tech look at it and he said the virus was attached to there software and it was a scam to get us to pay for it to be removed.we stayed on the phone for a hour with these people and nothing... Read more

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I read the reviews and they are very bad you're all do not care about your customers I got a order the box was torevery bad I pay my bill every month on time I couldn't get a crediincrease myname is doris mccullough check my credit history with you all Add comment

  • Feb 13
  • Products
  • Goose Creek, South Carolina
  • Account
  • 45
  • REVIEW RATING 4/5

Fingerhut put the account, that I opened in my name, into my X-Husbands name, because he had better credit than I did. We called, emailed, sent letters and faxes, trying to get them to take it out of his name and put it back in mine. After a year of all their Bulls**t, we finally got an attorney. We filed a lawsuite, and won. Now, we're having a problem getting them to remove the negative account... Read more

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  • Feb 12
  • Online Shopping
  • 50
  • REVIEW RATING 4/5

I have not purchased anything from Fingerhut in 3 years. My account was paid off but I did have the accidental death and other insurance that they make available. I paid off my purchase at $9.97 a month but $19.97 a month allowed the insurance premium balance to continue to increase from $0 to near $400 ( with penalties). Insurances have since been cancelled. Now I have encountered financial... Read more

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Customer service and high interest will b soon closing account Add comment

I have been customer for several years I just purchase a tv that does not work. Been on phone all morning and no results for a return slip. Customer services is unacceptable!!! Add comment

I received a message stating a payment is due on 2/3. and I didn't even order anything from Fingerhut. Add comment

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