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2.0 Based on 100 reviews
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  • Customers like
    • Easy payment option 4
    • Credit offer 3
    • Ticked off 2
  • Customers don't like
    • Poor customer service 7
    • Extremely poor customer service 6
    • Very poor customer service 5

My husband got approved for an account with a $400 credit line. We only used maybe $150. Doubled and sometimes tripled our payments. Went to pkace an order and was declined, and our credit limit is now $100. Simply because we didn't make a payment last month but mind you that we made a payment of $40.00 when the payment was only $8.99. This is really a ripoff. Everyone has rules. I've magnified the fine print and this is not printed. SO BE... Read more

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Bought a microwave in January. Here it is only may making grinding noise. Called ship back 129.00 for it 39.99 to ship back. I think they should pay for defected to be shiped back.wanda peoctor Add comment

Finger Hut sold me a Black comforter at online shopping, the comforter was defective, had 1000 pin holes in it and the stuffing was coming out. They exchanged it for a Grey one and with-in a few months this grey comforter was also defective,cheap, again many,many holes in it,stuffing coming out. I complained again,Finger Hut refused to take this 2nd. comforter back because this was the 2nd. complaint. I had an on-going acct. I paid on... Read more

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Returned microwave hutch. Delivered to me sloppily repackaged, missing wrench, one panel very damaged. Fingerhut refused to credit me with $50 delivery shipping & handling. First and last purchase from Fingerhut Add comment

I made an order with them back in december of last yr. And now its 3 days away from May and they still cant get my order right. I ordered a basketball hoop first part of the order received was a second hand back rim with front rim and not. I called back in january to file a complain second part of the order i didnt receive until march then they sent me the pole with dents in them. I called back now its 3 day from may recieved the third part of... Read more

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I keep receiving an error window saying "access denied on this computer on all finger sites which i was just in trying to make a $1799.00 purchase. no live chat, seems there are no assistants available today.. if i just stop paying my bill I bet get attention. I have been a finger hut customer for over 25 years, service used to be wonderful. they even called ME. I am not s impressed anymore. amazon prime is one click away. i don t know if this... Read more

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I don't know where to begin! It's been a nightmare for 8 months now. I purchased a treasure finder with my $300 account, received it and could not believe this treasure finder as it was a piece of ***! They expected me to pay almost $300 for this worthless treasure finder! Helen Keller could find more than this garbage. I returned it immediately. Fingerfuk not only kept my deposit I made, they charged me shipping to return their garbage. Oh the... Read more

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I bought a movie camera, NOT another cell phone size camera. Then no help in returning it. Then I finally find out their payment plan is for a year at $11.00 a month. They are very dishonest with the customers. Never will I ever deal or anyone I know deal with them again. Read more

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I have been using fingerhut for a couple of months now there prices are a little high but what really gets you is the shipping fees. Add comment

I purchased items from Fingerhut last year. I made my regular payments and ordered a few more items for Christmas. I took note of my balance and after making regular payments for January, February and March and my balance never changed after those payments for those months. I called customer service and my payments were being applied to interest and payment protection plan. Only 3 cents of each payment was actually going to the balance. So even... Read more

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