Fingerhut Complaints and Reviews

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Fingerhut
Main address: 6250 Ridgewood Rd 56303 St. Cloud MN
1-800-208-2500, , customerservice@fingerhut.com
  • 413+15 mobile complaints
  • $30.3K claimed losses
  • $71 average
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  • 1 day ago
  • Appliances and Electronics
  • Tv
  • 23
  • REVIEW RATING 3/5

I had to resolve it by placing a "permanent stop payment" on Finger Hut. Before I "un-subscribed" -- I deleted the TV I ordered last summer. It was not to be here until "November." I received a bill from them to start paying. I explained that I had already "deleted" it and "un-subscribed. (I went ahead and bought the same product cheaper at Conns). About a month after that, I received a bill... Read more

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  • Nov 25
  • Online Shopping
  • Brandon, Mississippi
  • Return Policy
  • 13
  • REVIEW RATING 4/5

Ordered wrong item & returned it Ordered something completely different & cheaper. They are now charging me for the shipping plus late fees etc even though I returned item unopened! Also charging late fee when I just rec'c 2nd order???? They said they charge for the item if it's in your hands whether you return it or not & they are charging me for return fee? They do not tell you... Read more

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  • Nov 18
  • Shopping
  • Tarrytown, New York
  • Privacy Policy
  • 1
  • 1
  • 35
  • REVIEW RATING 4/5

How do I find out how to stop company from getting & marketing via Social Security #. Had representative twice take notes about getting off their list and still receive mailings. Can't Fingerhut be prosecuted? The people answering phone after long wait ask for Social Security number first. It takes person a long time to figure out how to remove name from mailing list. This is from someone on... Read more

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  • Nov 17
  • Online Shopping
  • Fontana, California
  • Online Order
  • 51
  • REVIEW RATING 5/5

If you buy something from Fingerhut, you better hope your purchase is not lost in transit. They shipped in 3 separate containers and I received only two containers, the main contents in one container was lost/stolen at the UPS warehouse, this has been confirmed, so I returned the partial that I received only to be charged for shipping. I tried explaining to customer service/ Supervisor, why... Read more

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  • Nov 15
  • Shopping
  • Chicago, Illinois
  • Privacy Policy
  • 107
  • REVIEW RATING 4/5

Fingerhut is totally gross and skeezy. I am so pissed and freaked out. I had never heard of Fingerhut until yesterday when I received a massive catalogue and a notification that I had a $2,000 credit line with them. I called to see what this weird company was and they somehow had my SSN, phone number, address, everything. On top of that, I apparently already have an "account" with them. What? How... Read more

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  • Nov 15
  • Shopping
  • Sandusky, Ohio
  • 31
  • REVIEW RATING 3/5

The Fingerhut company has, apparently, hired a call center to contact people. These calls are annoying, and tend to come early morning. They always ask for the same woman's name; usually Charlene, or something similar to that. When you inform them that there is no such person here, they just continue with their phone pitch. Twice now, I have told them to remove my number from their call... Read more

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  • Nov 14
  • Customer Service
  • Elberton, Georgia
  • Charge
  • 1
  • 1
  • 48
  • REVIEW RATING 4/5

We newly opened a FH account. Busy working people, never told if payment wasn't made to the very date-a late charge of $26.00 would be applied...this is more than the minimum monthly payment. Called customer service and was told this is just FH policy. What company doesn't allow a grace period? My God-what if you get sick and just can't get around to it? Life happens FH! The APR is crazy at... Read more

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  • Nov 12
  • Shopping
  • Oakland, California
  • Refund Policy
  • 51
  • REVIEW RATING 4/5

I have been on the phone with Fingerhut for literally the last month trying to get a double payment returned to my bank account. I did a stop payment on the check and sent them a notarized form from my bank for a payment reversal and still my money has not been returned. I have been on the phone with dozens of agents--some that can barely speak English (seems Fingerhut is outsourcing their... Read more

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  • Nov 12
  • Shopping
  • Brooklyn, New York
  • Price Policy
  • 62
  • REVIEW RATING 4/5

Why is it that most of the bad Fingerhut reviews that I have ever read include some of the following: Lack of punctuation, egregious grammatical and spelling errors, all caps, etc? I'm willing to bet that more people just have no idea what the *** it is they are doing than Fingerhut actually causing problems. Don't get me wrong, I'm sure they screw up a lot, but not quite as much as people think... Read more

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Tried canceling order because I was told it was back ordered and would not rcv. merchandise 5 weeks later after placing order. I spoke to an Al, Patricia, Megan and a manager whom name I did not get. You all are the worse online company ive ever done business with. I advise anyone thinking of doing business with Fingerhut should think twice Add comment

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