Fingerhut Complaints and Reviews

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Main address: 6250 Ridgewood Rd 56303 St. Cloud MN
1-800-208-2500, ,
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  • Sep 03
  • Shopping
  • Modesto, California
  • Late Fees
  • 84

I had my payments set up for scheduled payments...just to have them not take the payment due to a holiday then charging me a late fee that is $30.00 than my 19.99 a month payment. This happens every time the payment falls on a holiday. I purposely left in the middle of a family reunion on 8/30/2014 to ensure that my card had money for my payment for 9/02/2014. Then once I call I get some one who... Read more

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  • Aug 24
  • Shopping
  • Costa Mesa, California
  • Laptop Quality
  • 77

Finger hut sent a laptop that stop working after 1week and we were billed for it. I called and was told to return it and to pay the same as my last bill before ordering the lap top and they said for the inconvenience they will defer the payment for the new laptop until October. I sent out the normal payment and a week later phone calls about a late payment started. We explained whaA happened but... Read more

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  • Aug 12
  • Products
  • Money Withdrawal
  • 84

Fingerhut's customer service number, they're all foreigners whom you cannot understand. Just to talk to their manager you have to give them your full information. I repeatedly was hung up on by their customer service reps before I could actually speak with their manger. How was actually very ride for a supervisor. He was very rude. After telling them several *** times that I do not authorize an... Read more

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  • Jul 25
  • Shopping
  • Online Order
  • 1
  • 1
  • 90

I placed an order, realized that it was being shipped to a previous address that I had used, but was no longer valid, tried to change it online prior to shipment immediately but was unable to do so. Called customer service to correct situation. They said only part of order had been submitted for shipment, the second item would not be shipped. The entire order was shipped to the wrong address and... Read more

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  • Jul 22
  • Online Shopping
  • Spamming
  • 65

Fingerhut is sending me UN-solicited emails and they have made it IMPOSSIBLE to UNsubscribe. You can send them an email BUT the answer advises you to go through the same deadend procedure you tried before to UNsubscribe. You can try to find a Customer Service phone number...but you will only find one to place orders. THIS IS TOTALLY UNACCEPTABLE SPAMMING !!! Did you say you have a phone number... Read more

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Me to its silly. I was approved then tried to login and it said i didnt have a. Account.....***, ugh Add comment


  • Jul 13
  • Shopping
  • Las Vegas, Nevada
  • False Breeder Accusation
  • 96

Fingerhut is one of the 1st companies that gave me credit when I was a young girl. I remember I ordered a set of towels and made my payments on time, and they gave me more credit. I was 18 and now I am 63 and they are still the same. I will always tell everyone I know about Fingerhut. They stand by their products and it is always as described. Fingerhut, you have been a large part of my life, and... Read more

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