Fingerhut Complaints and Reviews

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Fingerhut
Main address: 6250 Ridgewood Rd 56303 St. Cloud MN
1-800-208-2500, , customerservice@fingerhut.com
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  • Nov 04
  • Furniture and Decor
  • Drawer
  • 105

​Years ago, people on a tight budget could order nice items from Finger Hut. ​ I bought a $130 small ​Black ​3-drawer chest. I had ​been making two payments at a time.​ I guess that wasn't ​fast enough for them. They TOOK $170.00 out of my account.​ I ​called my bank to ​put a stop payment on any future Finger Hut charges. ​Later, ​I received a statement from them that I had a "Zero ​Balance... Read more

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I think home land security look into this Fingerhut corporate headquarters in Minnesota,because everytime I try to callthis company is all I get are these foreigners I can't even understand I think they're Taliban Add comment

     

  • Oct 27
  • Customer Service
  • Chest
  • 116

I purchased a small 3-drawer chest. $131.00 I had been making 2 payments at a time. I was browsing through my Bank Statement on-line. They TOOK $170.00 out of my bank I tried writing to them on their site -- no response. I tried calling them....no response. Since it was paid for already...I still had to go to the bank and spend $35.00 for a stop payment of ANY amount from Finger Hut. That... Read more

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  • Oct 21
  • Products
  • Colorado Springs, Colorado
  • Sewing Machine
  • 125

On Oct 3, 2014 I ordered a sewing machine, and received NOTHiNG...paid the. $30 at the time of order..called "customer service for answers, no answers just hang ups....so they just take your money and give you the run arounds..no supervisors are available, plus I have to wait 30-45 days for a refund...wtf?? Nobody speaks English, fingerhut has really went to craps..so, I loose my money, and they... Read more

Was this review helpful? 4 1

     

  • Oct 11
  • Shopping
  • Collection Account
  • 1
  • 1
  • 286

Around May, I got a phone call from Fingerhut saying my bill is overdue. I said I don't have a fingerhut account. I did notice that for months I have been getting catalogs in the mail but I know how aggressive marketing works so I just put them in the trash. I called them and was transferred at least ten times before I could let them know that I did not open this account. The fraud department... Read more

Was this review helpful? 2 0

They closed my account without my permission stating I asked them to, poor customer service, corporate never responds to voicemail Add comment

     

  • Sep 23
  • Cellular Phone
  • Fitchburg, Massachusetts
  • Samsung Galaxy Prevail 2
  • 3
  • 3
  • 154

I had tried to get a phone that I LIKED but I was $3 over the amount they allowed me so I ended up ordering a Samsung Galaxy Prevail 2, than changed my mind after seeing a review on this model. I called back and canceled it + the initial $30 down. The man I spoke to acknowledged the cancelation but they sent it anyway. I refused the package yet they tried a second time to send it. I have the... Read more

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  • Sep 17
  • Appliances and Electronics
  • Electric Wood Splitter
  • 1
  • 1
  • 73

I orderd a electric wood splitter from fingerhut.it arrived in terrible condition.the box was torn and smashed in.it was extremely dirty.upon opening the box it was bent up .wheels where bent in and the whole wood splitter was racked slightly to one side.obviously it was dropped hard.then I noticed it was not even the name brand I ordered!I understand they can only control so much with shipping... Read more

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  • Sep 16
  • Customer Service
  • Customer Service Abuse
  • 75

Being a cx service rep withing the call center world I realize just how important it is to be nice to those withing the same world, but not when it comes to Fingerhut. They use to have US agents, but must have a contract overseas as it is much cheaper and I guess you get what you pay for. I will not call them cx service anything as they are arrogent, rude and do not know the first thing regarding... Read more

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