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  • Customers like
    • Easy payment option3
    • Credit offer3
    • Ticked off1
  • Customers don't like
    • Poor customer service5
    • Very poor customer service3
    • Uphelpful supervisor2

  • Aug 22
  • Online Shopping
  • Addison, Texas
  • Fingerhut Online Order
  • 46

Made payments towards a product that was $170. Never recieved my purchase. After calling customer service twice they told me to fill out an affidavit stating I had never received my order, once they received it they would refund me. Over a month later and they're still claiming they've never receieved my affidavit, and are STILL trying to bill me for this item. Customer service could not be... Read more

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I have been dealing with this company for years, now I can't wait to pay them off, their sercive is so bad, they call my phone all day, even after I've paid ,my bill, they call my phone over n over again, can't even work for them calling me. What can be done about this????? Add comment

I had a credit limit of 500 and after it was paid in full you dropped the limit to 100 Why? ####### Add comment

  • Aug 04
  • Products
  • Corvallis, Oregon
  • Yamaha Acoustic Guitar
  • 146

I am a guitar player of some 40 years. Due to financial problems, I had to sell my two guitars to pay bills. After a month w/o a guitar, I was going nuts. Got a Fingerhut catalogue in the mail and found they had a limited selection of guitars and, since I had no lump sum of cash, I found I could buy with small monthly payments. I ordered a Yamaha acoustic at the price of $525. Fortunately, I... Read more

Was this review helpful? 1 0

  • Aug 04
  • Appliances and Electronics
  • Salem, Oregon
  • Portable Dvd Player
  • 1
  • 1
  • 61

I order a portable dvd on 08/03/15 they are asking for $30 down payment when they offered me $130 credit line why should I pay a $30 pay item before I receive the item that isn't cool at all they can take the $30.00 payment out the credit they approve me of fingerhut sucks big my mom never had to make a down payment before they shipped her stuff she order from them that isn't cool.fingerhut is a... Read more

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  • Aug 03
  • Shopping
  • Wichita, Kansas
  • Fingerhut Cancellation Policy
  • 35

Do not buy into their extra accident insurance offered after they hook you with the free $1,000 accident insurance. I bought $50,000 extra accident insurance and paid for it every three months. I got sick and tired of getting letters trying to sell me more insurance every month, so I tried to cancel it in May, 2015. I am still getting billed for it even after they claim they cancelled... Read more

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  • Jul 29
  • Furniture and Decor
  • Germantown, Maryland
  • Office Chair
  • 104

I have ordered several things from Fingerhut. The first one was a pool, that I put up, blew up and the pool leaked every ounce of water. I called and got such a run around that I decided to just keep it and pay for it. Then I ordered an Office Chair, that is ***, keeps going down in height, you have to stand up and pull the handle to raise the chair again. Then I ordered a computer from Flex,... Read more

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I bought a gold eagle ring years ago for my husband,they wanted 200+ dollars, fake turned finger green and severely broke out his hand Add comment

  • Jul 21
  • Appliances and Electronics
  • Washington, District Of Columbia
  • Polaroid Camera
  • 43

my dad is 80,disabled,items don't work as claim by company,dont help to resolve issues quickly. you email no response. very disappointed that no cares and let this company get away with this over and dirt devil vaccum and earthwise mower..bbb no help against them,so many complaints.why do these complaints get away with this..what happened to the customer is always right..something... Read more

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  • Jul 17
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Cincinnati, Ohio
  • Sony Playstation 4
  • 3
  • 3
  • 66

Bought a playstation 4 from them it was stolen out of house and cant get no serial number from them to find it still have to pay on it pissed beyond words Read more

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