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2.0 Based on 101 reviews
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  • Customers like
    • Easy payment option 4
    • Credit offer 3
    • Ticked off 2
  • Customers don't like
    • Poor customer service 7
    • Extremely poor customer service 6
    • Very poor customer service 5

I purchased items from Fingerhut last year. I made my regular payments and ordered a few more items for Christmas. I took note of my balance and after making regular payments for January, February and March and my balance never changed after those payments for those months. I called customer service and my payments were being applied to interest and payment protection plan. Only 3 cents of each payment was actually going to the balance. So even... Read more

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I order a Xbox one and a shark vacuum, both defected got them tested. Yall suck Add comment

I'm totally satisfied with fingerhut thus far i order by phone and been pretty happy. Add comment

Recently I purchased an item weighing less than a pound. When it came to shipping, it appeared they charged $14.99 for 2-day shipping. I agreed to pay that amount since I needed the item quickly. However, the $14.99 was only for UPS Ground. This $59 FingerHut item is in local stores for just $ NO shipping! **FingerHut Rips Off its customers by charging very high prices for mediocre products... then adding unnecessarily high shipping... Read more

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Returned order. Said they did not receive. Filed for lost shipment. Charged me interest while they located lost??? return. Add comment

I tried to order a pair of shoes. Their ordering site said my card was declined. I called the customer service department and they tried my card again. They charged my card four times totaling 138 dollars. They refuse to reissue my money. I have to wait 6 weeks for a dispute with my debit card company to get my money back. I am filing fraud and theft charges on them at the attorney generals office in Minnesota.. Read more

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This is a crooked, dishonest company. They change your balance if you don't pay careful attention. They send broken products. Their products are thrift store quality at best. Add comment

purchase a product from Fingerhut. received it it was damaged. Fingerhut not only charged me to deliver a damaged product to me. but also requires me to pay to have it shipped back to them. totally dissatisfied will never order from this company again!! Add comment

Hate this company ,it's collection agency and transunion, and experian credit reporting agency and anything that can be id with Fingerhut . My credit score had been 650 in which I could live wth being an old retired female on social security and a small pension. However it appears my credit score has taken a nose-dive to 596 in a Fingerhut scam. Yes Fingerhut sold disputed charges to a their collection agency for penny on a dollar. Then... Read more

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As i said before i ordered and received a twin bed. I was approved for credit and was happy to make monthly payments. WHEN I TYPED MAKE A PAYMENT, instead of saying recurring payments it said i had to make one full payment. I didn't want that because I'm on Social Security-making $20 a month payments would be easy but not one full payment. Because of their error i would have to pay late fees. Not fair for a Fingerhut error. Customer... Read more

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