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  • Customers like
    • Credit offer3
    • Easy payment option3
  • Customers don't like
    • Poor customer service5
    • Very poor customer service2
    • High interest rate2

  • Mar 08
  • Furniture and Decor
  • Farmville, North Carolina
  • Simon Club Chair
  • 126

I ordered 2 simons club chairs ( red ) on 1/15/2015 got the chairs on 1/20/2015 one was damaged i return it the next day after several weeks of me calling sending e-mails and fingerhut telling me the chair was on back order so i called a week later they sent me investigation form i filled it out .got it back 3/07/2015 saying a person name thigpig sign for the chair .i never heard of this... Read more

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Very poor customers service. No phone numbers for customers service!!! Return ed an item have not received any thing on it other than they received it???? Add comment

I have no complain, just wanted to let people I received my order and everything was great with it very goid quality. Will buy again from them customer service needs alot of work...S.S. Add comment

  • Feb 17
  • Desktop computers
  • Phenix City, Alabama
  • Software
  • 164

we ordered a computer and it came as promised and worked fine for one day.the next day a pop up screen informed us that there was a virus and we had to call a number to have it removed.We had our own computer tech look at it and he said the virus was attached to there software and it was a scam to get us to pay for it to be removed.we stayed on the phone for a hour with these people and nothing... Read more

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I read the reviews and they are very bad you're all do not care about your customers I got a order the box was torevery bad I pay my bill every month on time I couldn't get a crediincrease myname is doris mccullough check my credit history with you all Add comment

  • Feb 13
  • Products
  • Goose Creek, South Carolina
  • Account
  • 117

Fingerhut put the account, that I opened in my name, into my X-Husbands name, because he had better credit than I did. We called, emailed, sent letters and faxes, trying to get them to take it out of his name and put it back in mine. After a year of all their Bulls**t, we finally got an attorney. We filed a lawsuite, and won. Now, we're having a problem getting them to remove the negative account... Read more

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  • Feb 12
  • Online Shopping
  • 144

I have not purchased anything from Fingerhut in 3 years. My account was paid off but I did have the accidental death and other insurance that they make available. I paid off my purchase at $9.97 a month but $19.97 a month allowed the insurance premium balance to continue to increase from $0 to near $400 ( with penalties). Insurances have since been cancelled. Now I have encountered financial... Read more

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Customer service and high interest will b soon closing account Add comment

I have been customer for several years I just purchase a tv that does not work. Been on phone all morning and no results for a return slip. Customer services is unacceptable!!! Add comment

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