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2.0 Based on 113 reviews
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    • Easy payment option 4
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    • Ticked off 2
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    • Poor customer service 7
    • Extremely poor customer service 6
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I ordered a bookshelf from fingerhut nearly two months ago. Since then I've had over six calls and or emails to customer service as I only received 1/2 of the boxes that contained the necessary pieces for me to assemble the shelf I bought. I was told by the first three representatives that they would make arrangements for me to either be sent a box(as the original box was destroyed in shipping and is not of average size) or be able to send the... Read more

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I placed order, via U.S. mail, Sept. 7, Had 500.00 credit available. Order came out to a little more. 52.96. I sent check for 60.00. make sure its covered. 2 days later, I get phone call, from Fingerhut. Told me, I was 8.04 short, for order. I told them, check for 8.04, will be in mail, for next week. Keep order active. Yes, sir, NO PROBLEM! Next Monday?, I got my check, for 60.00 back in the mail. I called, Fingerhut and... Read more

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I made my first purchase back in May of 2014. The idea was to re-build credit after filling bankruptcy for medical bills that totaled well over 600k. I made a small purchase of $100.00. Granted the items found on the site are over-priced. Using promos from Internet searches I am able to get pretty close to what I would find on Amazon or within reason. This isn't a site that you want to do all your shopping on. Its a revolving account to... Read more

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I have a 519 credit score do to some bad choices. However fingerhut is the only company giving me a chance. And i personally like to say #1 Thank you.

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After speaking to 9 consecutive cutomer service agents, I wanted to kill myself. Extremely poor customer service.

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Yes, fingerhut has infested my house with bedbugs,and they won't claim any of the responsibility. I brought a bedroom comforter set with curtains, sheets, toss pillows etc. Well the whole set was infested with the bedbugs. Well this was in May and I'm still fighting what looks like a losing battle. I have call them and talked to the supervisor Georgianna Peters and her mgr. Denette Petermiejer and they told me that I didn't have any proof that... Read more

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I would like to open a credit line to get school cloths for my 3 daughter 1 is disable show me what I need to do school is in 5days and being a single parent

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I filed for bankruptcy due to post-divorce debt I was stuck with, without help from the ex. Post-bankruptcy it is hard to get any credit, so all these prowler companies swoop in and offer you credit. I took a lot of the offers in order to raise my credit back to normal numbers. I made the mistake of accepting Fingerhut's offer. At first it was fine. I had a small limit of $300 iirc. I maxed it out, then paid it off quickly. They raised it to, I... Read more

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You have not been listening to my complaints you keep sending my bills to the wrong address you are trying to charge me for things I didn't order or receive and you continue to charge me late fees on the items I don't have. I have reported you to the ohio attorney general next step is my attorney

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I agree, the shipping is way to high. I would buy more myself but sometimes the shipping is more than what I am ordering. I do like Fingerhut but the shipping is definitely a killer, so now I just wait for a free shipping day. I think most of what I owe is shipping charges..lol Maybe the prices are a little higher than most places, but that's okay, Its just paying high shipping that doesn't make it worth it to buy the product. Maybe they could... Read more

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