FingerhutComplaints and Reviews

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2.1 Based on 140 reviews
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  • Customers like
    • Easy payment option 5
    • Credit offer 4
    • Never again at this point 3
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    • Poor customer service 7
    • Extremely poor customer service 6
    • Uphelpful supervisor 5
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I cant log in because i forgot my stuff

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false advertisement I received the big christmas book and I place am ordeer in time to received by christmas every thing I try to order was out of stock so I went for a more expensive I tem that happen to be in stock so what made me go aheas and make the purchase it had an additiona Item with it that read free with purchasethen at time of making the order I was told once item is received the free Item I wilol be able to call and they should have... Read more

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I have had a fingerhut account for 2yrs always made my payments on time. I made one payment late and added what I thought was the late fee on to it turns out I didn't add 2$ and a few cents enough so therefore I was charged a big late fee on that late fee. So when I called to talk to someone there about it they needed to UPDATE my personnel information which I gave them and told them to NOT text me. Well guess what I now get texts and harassing... Read more

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I want to sue them. I would like a lawyer to take on my case, class action . They ruined my Christmas! They don't care that I'm a pissed off customer. Fingerhut is a bait and switch rip off of a company that never owns up to their wrong doings. Fingerhut takes advantage of consumers and should be sued for their practices. I hope we all can join together and slapped them with a multi million dollar law suit. If you never were shipped the product... Read more

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I ordered a vinyl record converter, mailed it back cost 50.00 they did not refund my money they sent it with my previous balance of 177.00. Total 477.00 because they combined my returned item to karma credit it lowered my score to 650 the credit card I applied for cost me 75.00 a year I canceled it. But the amount went against me. I sent them my balance today of 200.03 paid in full I will never do any kind of business with them again. They don't... Read more

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ordered my daughter a pink ipod on my girlfriends account for christmas. checked on status today and showed order canceled. no bothered to contact us asking if we would want to substitute another color or item. web site said in stock when we ordered but excuse i was given was the warehouse ran out. sure they wanted to submit my order again, with expected arrival jan 3, after christmas, but even though the site STILL says in stock, how do i know... Read more

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  • From mobile
  • Dec 19, 2016
  • #976318

Tired of them how do i unscribe,?

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I made a purchase from fingerhut my payment was $14.99 a month I paid $20 a month to pay it off faster. i went on vacation and didn't take my bill so i tried to call them to pay it over the phone but I couldn' t talk to anyone everything is automated. As soon as I got home I made the payment. I got a bill saying $0 payment $0 owed,I knew I still owed $79 so I sent my usual $20 payment and a note saying they should get their billing department... Read more

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I purchased a sofa in early November and had to reject delivery because it didn't fit in my apartment. I then ordered a second sofa but Fingerhut never credited my account for the first sofa. This is a problem because I wanted to get some Christmas presents. However my account still has both couches on my account and that reaches my limit of credit balance. I've called at least 3 times and sent a couple of e-mails and even received an e-mail... Read more

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Ordered a pair of men's work boots. Received email two days later saying my order was cancelled. I contacted Fingerhut and was told it was cancelled because the boots were out of stock. Went back online to find that the same boots STILL showed as in stock so I ordered them again along with a SECOND pair in case the website was still not updated for the first pair and it was cancelled again. I was FORCED to pay for expedited shipping in order to... Read more

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