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2.1 Based on 129 reviews
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    • Easy payment option 5
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    • Poor customer service 7
    • Extremely poor customer service 6
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I returned some items and paid the return label to usps for some reason I lost the receipt I filed a claim its bean 15 days or so I called finegrhut and said there is no return item receive and second time I return an item with the smart label still they didn't receive the item. smart label USPS 725009401401FHUT011012928551R, crooked company. 1st and 2nd time to return an item they never receive it, so what happen to it, I lost the receipt I... Read more

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I called 11/14 to make an order. Did not receive an email to thank me for my order, as usual. I called to make sure order went through. Was told it did. 11/17 I got email saying order had been shipped, but I saw it was going to wrong address. I called right away, talked to Valery, supposedly got it rerouted. Got another email on it being shipped, still wrong address. I called again, same day, 11/23. Spoke to a manager. Said she'd get it rerouted... Read more

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My telephone has since changed It was 978 844 8496 It is 978 944 9776 Read more

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I received this big catalog in the mail from Fingerhut. I applied for credit they approved me for a certain dollar amount then when I went to make an order they basically said nothing in my cart can be shipped to Alaska because of legal restrictions. Clearly there is something wrong with this company because the things in my cart were simple things like a pair of winter gloves, a winter headband, a coat, some boots; very basic items and nothing... Read more

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I agree and i signed up for auto pay once a month so they take out the 2nd and 3rd 2x a month.

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THIS COMPANY IS A SCAM. About a year ago I got $700.00 in credit. I used the credit and paid the WHOLE balance off. That was my mistake. For those that don't know credit works this way: The more credit you have available on your credit report, the better your score. Because I paid my balance off in full and waited two months to order anything (I saved the balance for Christmas for my kids and spent a month searching to find the perfect stuff on... Read more

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My Erika Pierson, i have been tossed around like an animal I placed an order and called in about a question on the order and one of the agents cancel 2 of my items I never told her to do so and now I'm calling back and I'm getting tossed around in q like a dog I'm prepared to do whatever is possible for the embarrassment and my time that I could be just doing something else you call out of the states the customer service is mad disrespectful I... Read more

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If you are interest in joining a ClassAction Lawsuit and your complaint is 1)Damage to your credit report or 2)Returning an item and having them deny receiving, still being billed for it, which goes back to 1)Because they ALWAYS report it to your credit agencies: check your credit report and contact me at sassnancy@aol.com . I returned a Magnavox 32" flat screen with THEIR OWN address label and they told me they "can't find it, and can't get... Read more

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i' not happy i answered the question said it was not right I know it is right getting pissed it said to come here and reset it but THERE IS NO WERE TO DO IT GET IT FIXED SOON OR I WILL NOT ORDER ANYMORE I WILL FIND WHAT I WANT SOMEWERE ELSE PLEASE NOW YOU WANT A 100 WORDS THIS SUCKS ICAN'T PAY MY BILL IF I CAN'T GET ONE LINE .I'VE BEEN A CUSTOMER FOR A LONG TIME THIS IS *** WHAT ELSE CAN I SAY FIX IT STOP GIVING *** YOU WANT YOUR MONEY IF I;M... Read more

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When you show no respect you get no respect! I have had accounts with fingerhut for numerous years and have NEVER been late on a payment. It's right there on my account to see, in the event that this comment is even seen by a human! I have an exemplary payment history with you. I bought responsibly from you, paying items off before buying more, in spite of your letters raising my limit and constantly coaxing me to spend irresponsibly! For... Read more

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