Fingerhut
Reviews and Complaints
Shipping Fees Review
Fingerhut error
- Extremely poor customer service
Preferred solution: Let the company propose a solution
Bunk Bed Review
Review in Shopping category from Coraopolis, Pennsylvania
Fingerhut - Skechers Shoes Review from Urbandale, Iowa
Other Product Review
Fingerhut - Review in Shopping category from Hopewell, Virginia
Other Product Review
Fingerhut - Kitchenaid 5 Qt Artisan Mixer Review from Greenwood, Missouri
STILL FIGHTING WITH THIS COMPANY! I RETURNED MY ITEM THEY REFUSE TO GIVE REFUND!
I PURCHASED A LEAF BLOWER THROUGH THEM FOR MY ELDERLY FATHER FOR HIS BIRTHDAY THIS WAS SUPPOSE TO BE LIGHTWEIGHT SO HE PUT IT ON HIS BACK AND OFF HE GOES. WELL ITS NOT LIGHT WEIGHT YOU COULD TELL BEFORE WE EVEN OPENED THE BOX SO WITHOUT TAKING THE PRODUCT BACK I RETURNED IT WITH THEIR SHIPPING LABEL SENT 12/27/15 THEY RECEIVED WITH MY TRACKING INFO 12/31/15 BUT THEY RECORD OF IT I EVEN HAVE THE PERSONS LAST NAME OF WHO SIGNED FOR IT THEY STILL REFUSE TO HELP ME!
ALAN FROM CUSTOMER SERVICE IS FULL OF IT HE SAID 10 DAYS I'LL RECEIVE MY INFORMATION TO REPORT THE CLAIM NOTHING! I'M NOT PAYING $500 FOR AN ITEM WE RETURNED!
- Extremely poor customer service
Preferred solution: Full refund
Fingerhut Credit Program Review from Pahrump, Nevada
Oster Microwave Oven Review
Xbox One Review
Misrepresentations regarding 'credit booster'
Preferred solution: Let the company propose a solution
This "wonderful company" stole my TV and said they "never received it"
I returned a flat screen TV right before Christmas because I felt overextended financially. Shipped it with the return shipping label very carefully at the USPS by my boyfriend who used to work in S&H for 7 years.
When I noticed they never credited my account for it I practically had a stroke! I did everything I could to help them and they assured me they would investigate it but by the time those words were spoken I was receiving calls from their private debt collections company. That day.
Now their threatening my credit. Merry f'n Christmas!
- Very poor customer service
Preferred solution: Full refund
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When paying the full balance off, It ended up a dollar short of the credit limit. Called and they corrected it immediately.
That's scary.
Watch your balance, they will try to cheat you. Statement came in mail 9 days after billing due date, but I already paid acct earlier in the month