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Never order

I have been charged over years never brought anything from Fingerhut .when I was contacted and was told I have pass due bills. Someone use my card address a few times
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ID
#1585127 Review #1585127 is a subjective opinion of poster.
Location
Sacramento, California

Pool collapsed

2.3
Details
Fingerhut - Pool collapsed
Have wrote them 3 messages not one return letter My pool i got collapses and the ring wont stay aired up and im soso mad at least they can do id write me back and credit me fore the crap pool i ordered
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ID
#1582394 Review #1582394 is a subjective opinion of poster.
Product
Intex Recreation Pool
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Full refund

The customer service was horrible, they submit the wrong info to my transunion report and they block my calls.

1.0
Details
I have been paying on time with a monthly automatic withdraw. I tried contacting them because my balance was oddly high. They said that I was late on payments and they were fees. They then reported a false statement to the transunion and said that I still owe a much higher balance, when my balance online says an accurate number. I was just trying to build my credit score up and obviously this company was the wrong choice.
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ID
#1551367 Review #1551367 is a subjective opinion of poster.
Product
Fingerhut Account
Cons
  • Associated with a fraudulent promotion activity
  • Lousy customer service
  • High interest rate
Reason of review
Poor customer service
Loss
$240
Preferred solution
I want fingerhut to fix the damages to my credit score and report accurately to transunion
They send me up to ten notifications a month, wanting me to make a payment that I already paid for back in Sept. 2018. I keep asking to speak to a supervisor, but they just won't let that happen. I know alot of the phone operators are in the Philippines, but, no body...
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2 comments
Anonymous
#1706864

WHEN IS THIS SCAM COMPANY FINALLY GOING TO GO OUT OF BUSINESS?

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ID
#1548649 Review #1548649 is a subjective opinion of poster.
Service
Fingerhut Customer Care

Lost account

4.2
Details
How do I recover credit account when lost my phone number email
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ID
#1548349 Review #1548349 is a subjective opinion of poster.

I never received my towels from Fingerhut

I ordered some towels two sets of towels and some silverware The silverware came but I never received the towels they never showed up
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ID
#1525122 Review #1525122 is a subjective opinion of poster.
Service
Fingerhut Shipping Service
Reason of review
Order processing issue

YOUR TERRIBLE CUSTOMER SERVICE

2.4
Details
CAN NOT ACCESS MY ACCOUNT OR CHANGE MY EMAIL ADDRESS OR PASS WORD. THE AGENT WAS NON-PROFESSIONAL AND ASKED ME FOR PERSONAL INFORMATION I DONT GIVE OUT TO ANYONE. TRIED TO CHANGE THE EMAIL ADDRESS AND PASSWORD ON YOUR CHANGE ONLINE FORM. NO LUCK. YOUR CUSTOMER SERVICE REALLY SUCKS. I ORDERED ITEMS, BUT CANNOT CHECK ON THE STATUS BECAUSE THEY WANT LET ME CHANGE MY EMAIL ADDRESS OR PASSWORD. WHAT ARE YOU GOING TO DO ABOUT IT? A REGISTERED LETTER TO YOUR CEO IS FORTH COMING.
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ID
#1520540 Review #1520540 is a subjective opinion of poster.
Service
Fingerhut Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
technical support to change email address and password without all the ***
I applied for a fingerhut account (through inbox dollars promo) because I wanted a retail credit card to more diversify my credit profile and I KNEW I would be approved as I have excellent credit. The application process says right in the webpage "Instant Decision"...
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6 comments
Anonymous
#1761845

Why order from there when you pay three to four times more for stuff?That kind of credit is not worth it.Just buy a pay as you go card and order off amazon.Save money.Fingerihut is a rip off.

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ID
#1512569 Review #1512569 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

Overcharging

I was told my monthly payment would not be increased from 87.43, but it was. 123.55. I was told this is because they are charging me interest! Are you kidding me! Such liar's. Im reporting them to the Better Business Bureau! Asap!
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ID
#1509670 Review #1509670 is a subjective opinion of poster.
Product
Fingerhut Account

Ignored my complaint

Fingerhut wants me to pay my account but the AVGO Television I purchased went out and they are ignoring my attempts to get a replacement TV. I refuse to pay for something that doesn't work. I am very, very unhappy right now.
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ID
#1480620 Review #1480620 is a subjective opinion of poster.
Location
Salem, Oregon
Service
Fingerhut Customer Care
Reason of review
Poor customer service
Loss
$350
Preferred solution
Replace my TV and I will pay my account!!!

Unknown account/ purchases

my bank statement shows orders from fingerhut. i don't have an account or made any purchases.; how can I find out order information that used my bank information to purshcase from fingerhut? first name on order is Carlos but that's all I know from what bank told me
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ID
#1479973 Review #1479973 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Reason of review
verification of identity of purchaser

I need to change shipping address

3.3
Details
The correct address is 2341 Canfield Dr. Unit C Las Vegas, NV 89108
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ID
#1474422 Review #1474422 is a subjective opinion of poster.
Service
Fingerhut Shipping Service
Reason of review
Order processing issue

Need a call back

4097266380 need a call back please to discuss my order
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ID
#1457420 Review #1457420 is a subjective opinion of poster.
1.9
Details
I had the worse experience possible in dealing with Fingerhut. I first ordered a Canada Coat from you guys which went over the spending limit and I was happy to pay the difference. When my coat arrived and I tried it on it was the wrong size and color. I quickly...
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6 comments
Anonymous
#1678511

When I first met Shanna at the Kit Kat Ranch I asked her if I could put my finger in it. She smiled and replied "You can do ANYTHING you want to do." and I asked "ANYTHING?" and she replied "ANYTHING!" I went back to see her a whole bunch of times and she was my favorite.

My Money Wasn't For Nothing, And It Was Like I Was Getting My Chicks For Free Because I Didn't Work For Any Of It. It Was Retroactive Crazy Money Given To Me.

The Best Money That I Ever Spent In My Entire Life. I Agree, Spent Your Money On Experiences!!!!!

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ID
#1445924 Review #1445924 is a subjective opinion of poster.
Service
Fingerhut Customer Care
Reason of review
Poor customer service
Loss
$241
Preferred solution
Deliver product or service ordered

No way this is legal

1.0
Details
Bought turtle beach headset for $150 on Black Friday got an e mail saying they had gotten my return in which I never did so when I asked them to send it back to me they wanted $200 whatever they were to give me a $30 credit on my next order got headset didn’t work had to send back with me paying shipping I have proof they got it and was informed the credit won’t show up for two billing cycles so basically I’m paying on something I don’t have. How can they do this?
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ID
#1444668 Review #1444668 is a subjective opinion of poster.