Anonymous
map-marker Naples, Florida

Charged me for Jewelry that was sent back.

I bought rugs in November 2010. When I received my invoice there was a pamphlet with it, from Fingerhut, that you scratch off, to see how many rings you will receive, for free. I had to pay shipping and handling for each one. Since that time Holsted started sending me rings and earrings that I stated to them, on several occasions, not to. Every time I received a package from them, I sent back the card stating not to send any more jewelry. They kept sending the jewelry and I would send it back. On one occasion, I sent 5 pieces of jewelry and one card that stated " Do not send me any more jewelry." I have returned receipts to prove it. I have also made a telephone call to Holsted and they said that would stop sending the Jewelry and would take the charges off my bill. They have not done that yet. I am asking one more time, Please take these off my bill. The amount is $159.00."
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barbara r Vma
map-marker Waukegan, Illinois

Fingerhut revoked my safeline protection plan !

i had taken advantage of the safeline protection plan fingerhut offers , when i was laid off from work and notified them of the situation they sent me papers to fill out BUT didnt request everything needed . that was months ago.

now even after talking to someone on april 15th and them telling me what to mail them to verify being laid off i get yet ANOTHER call from them telling me i owe - duh. um , yeah, i just sent in the paper you needed. then she tells me i can no longer take advantage of safeline due to the time that has passed ! so basicly , according to her , i paid for something they wont let me use now .

CAN WE SAY RIP OFF !?

at the end of the conversation i told her they can wait for me to file bankruptcy now. bye bye.

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2 comments
Guest

They sent payments. We filled them out and sent everything they ask for.

Then they sent back with another form for the employer. We got it filled out and mailed back. Now I have a letter that said they never got anything and was closing the application.

My husband had a stroke and can not go back to work. This is a big rip off, save your money.

Guest

i am having the same problem with this company. its a dam rip off. :( :( :( :( :( :(

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Anonymous
map-marker Cedarhurst, New York

Very rude, bad products

I am a new fingerhut shopper.I am really upset with customer service I received every time I call I seem to get a person that don't speak English they are rude. I ask for a manager 5 times and did not get to speak with one.Customer service should be #1! It is not! The items that I brought were not cheap. I purchased a bed set that was 120$ and a chain that was 159$. The chain broke within a week and the pillows that came with my set had wholes in it.will not shop again.
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Loss:
$256
Anonymous
map-marker Saint Louis, Missouri

Not a fair company to shop at

i ordered items that i did not get the com name is speedy and they admitted leaving the box or boxes on the front of my home and fingerhut is saying it is my fault that i was not at home to get the boxes.now tell me how am i responsiable for the companies mistake for something that they lefted unattended on my porch.i went to the florissant police deparment about and they said it was not my concern it was the speedy delivery problem.i am sorry for doing business with this company its crazy and nuts
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1 comment
Guest

Same comment I made elsewhere, Fingerhut is NOT THE SHIPPING COMPANY. If you had an issue with the shipping company, file a complaint with UPS.

Anonymous
map-marker Newton, Kansas

Unsatisfied with Fingerhut Alot

I have been trying to get an attorney close to me,there is not any attorney will not help me,since I can not afford to pay any of attorney in Newton,Kansas. They will not help me,since I am ons SSI. I do need help from an attorney,since I have the feeling Fingerhut is trying to steal money from me. I do have proof,to show an attorney, they are telling me lies. What they are doing to meshould be illegal in the whole United States. I should not pay the whole bill,since I am robbed.
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Loss:
$119
Bryan L Xjj
map-marker Newton, Kansas

Robbing Me

I am being robbed,since I do have a bill from March,the ballance in May was $391.76 and I did pay $30.00 in April. I did not order anything in April or May. Now they do say,the ballance I do owe now is $595.55 and that is not true. I did talk to the Police Department there. Since I did exchange an RC Skunk,I do not have to pay for 2 of them,since I only have one. I can tell my friends,I am being robbed from Fingerhut,the Police should too say!!!!!
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2 comments
TOO S

Also, report them to the BBB (Better Business Bureau) in the city where you live. You can find them on google.

TOO S

Keep away from those thieves. First, everything they sell is overpriced and of poor quality. I suggest you check amazon, they are the best.

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coolcool
map-marker Madison, Wisconsin

Fingerhut

fingerhut has fantastic service. the products i ordered are very reliable, good name brands. i've been a customer for years with no problems. don't understand all these complaints. maybe these people are frustrated and having a bad day. the dvd recorder i ordered was delivered quickly. the set-up was easy. easy to understand instructions. once hooked up to tv it worked great. very solid product(magnavox), as good as any out there. i also ordered shoes from fingerhut and again quick service. the shoes(reebok, new balance) were very durable. always had A1 service from fingerhut. these people must be a very very small percentage of jokers.
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Hiliana Zkv
map-marker Los Angeles, California

Just got fingerhut MAG

THANK YOU, to everyone that is a "pissed consumer" who posted your stories about fingerhut. I just received a mag and a "pre approved" card in the mail. I was going to check it out.....but Because of you, I did not sign up. Hope this makes you feel better about these jerks. I am so glad I checked for bad reviews I will never make mistakes with people like this. When Word spreads, one less person scammed!!!!!!!!!!!!!!!!!!!!!!!!! You lost a customer!!!!!!! Suck it FINGERHUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Why does this have to be 100 words??? I thought Exclamations would fill it up.
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4 comments
Guest

I am having this same issue right. I called them and I am trying to get them to fix thes and they are *** me off.

Guest

ESTOY TRATANDO DE INGRESAR A MI CUENTA PERO LAS PREGUNTAS LAS OLVIDE NESITO AYUDA PARA PODER PAGAR MI CREDITO

william e Mfk

:p i want to reset my security question so i can review my account

Guest

they only offer credit to poor people who can't get credit elsewhere

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Bryan L Xjj
map-marker Newton, Kansas

They are robbing me

They are finding ways,to steal money. Everything are doing should be illegal. That does give me the right to say,that is a terrible place. They do need to learn how to treat people nice,since they are stealing money. I did send an item early this year,after I did receive it in December. I did exchange an item,so they did send me an exchange item and still pay for that item too. They will not stop making me pay for the item the second time,for the item I did exchange. It is the USA law.
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1 comment
Guest

Fingerhut will not stop telling a lies and will not stop stealing money.

Anonymous
map-marker Newton, Kansas

Mad at a company

Fingerhut is finding a way,to steal money again. They did not send me the bill,after the bill was corrected and they do want me to mail the payment and bill,while they did not send the bill. The last bill I did get was in May. The bill did say, the ballance was $548.41 and the manager of Fingerhut did tell me,the ballance was $369.00,since I was being charged for some power drills,battery rechargers and voice recorders,so they do not stay on the bill for Fingerhut. They are mad,to steal money.
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Bryan L Xjj
map-marker Newton, Kansas

Money being stolen

Fingerhut did talk to me about my credit. I do not know,if they did give it to me. They are just thinking of a way,to steal money from me. I was told,the ballance of a bill was $396.00 and I did mail $35.00 in a check. Now they do say,the new ballance $595.55 now. I did not order much after the last ballance. I only did order a $12.00 Remote Control Skunk,after the ballance was $396.00,that should give me the right,not to make a payment. I'm robbed
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plw W
map-marker Winter Park, Florida

My order was short but had a item that I did not order.

I order a kitchen table with four chairs but I only got the table and two chairs. In another box was a child motorcycle that I did not order. I called them to let them know they promise to send me some type of paper to fill out to get my other two chairs and to return th motorcycle. Two weeks later I called back I was informed that they could not help me the only thing they could do was to send me a return lable for the motorcyle that I would have to pay to return it. They wanted me to pay for their mistake but I could not get my other two chairs.
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Loss:
$150
Anonymous
map-marker Dallas, Texas

Fingerhut ripoff merchandise is gabbage and they want you to pay top dollar

i started getting things from finget hut because im on a fixed income they gave me a 500 dollars limit i thought great i can do this i ordered several things pots queen size blow up bed things i needed well the pots ware the haddle gowas bored right at the edge sothe handles would not line up the bed has blown up bigger on one side then the other the pest control does not work well i thought i would just pay it off well that wont happened why becauseafter making 5 or more payments they say i owe them 600 now 500 limit 5 payments of 60 dollars i now owe them more than i gotand by far then merchandie is junk i alsopaid for extended warranty on every hing now im told they dont have anything todo with it i haveto contact the people who made the product please if their is anyone out there that can help me you can contact me at f.colman.uaw@***.net this is crazy how can i make payments that are now beyond my income after paying them over 300 on a 500 dollar credit i now owe over 600 dollars? i need help
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5 comments
Guest

"Nobody" is a fine example of absolutely "no one" important

Enough to listen to his less than remarkable ramblings.

Guest

@nobody You are a judgmental person,and you should be ashamed of yourself for taking advantage of someone that clearly is not as well educated as yourself.Not everyone is so lucky to go to college smarty pants,ME INCLUDED.

Guest

Very true. :cry

Guest

I don't think anyone here has the slightest idea as to what you are trying to say. You use absolutely no punctuation, your grammar and spelling are atrocious, and you cannot form a coherent sentence; at least, from where I can deduce your sentences begin and end considering the complete lack of periods and commas.

If you cannot make payments on expensive unsecured revolving credit lines, don't buy it. While you may feel entitled to everything, a loan is a loan, and you took out an expensive one. FingerHut is a rip-off targeted towards uneducated, uninformed consumers like yourself.

You reap what you sow.

Guest
reply icon Replying to comment of Guest-292926

lol !! Proud of you, Nobody !!

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Anonymous
map-marker Washington, District Of Columbia

Numerous telephone solicitation calls after placing an order

after placing an order and receiving the merchandise - we have been subjected to numerous solicitation calls from a telephone rep -speaking heavily accented English - very difficult to understand - purveying various services and products. we are on the national "do not call" list to prevent this kind of solicitation and find it very disturbing that a merchandiser would use an information obtained thru the purchase of their merchandise to take advantage in a loophole in the "do not call" regulations. We live in a rural area and make 95% of our purchases from on-line. FInger hut is the ONLY co - we have ever purchases from that solicitates us by phone. More reputable companies, with whom we have done business ,1e, Sears, Amazon, Walmart, etc. do not solicit by phone. This discourages one from purchasing from Fingergut.
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2 comments
Guest

I too get server calls EACH AND EVERY single DAY FROM FINGER HUT too since i placed an order. i pay on time and have never been late so i dunno why they are so relentless about calling me like that.

each and every day when i get home from work i have several calls from them on my called id showing that they was calling me while i was out. i don't know what they want since i always have paid my account on time, usually as soon as i get the bills. it's very annoying. i am on that do not call list.

i don't enjoy getting into a call where people say would i be interested in buying this product or service and when I say no keep offering several other items and other stuff they wanna sell me while I'm on the phone call with them. That's what did a few times i was home and answered the call. it doesn't seem to matter how man times i say way i don't want to buy what there offering they keep telling me why i should and always those companies keep saying during the call , even though i already said several times i don't want it they say so all we need to send you this stuff is you to give your ok or to authorize that this is your address so we can process your membership or send you what were selling you. Ps I just don't get it.

Ps if they don't stop doing this they will be losing me a loyal customer that's bought several hundreds of dollars of stuff (just this year alone. I even got my dryer from them which costed over 699 and something dollars and I got my fridge from them too and lots of stuff s I dunno why they treat me like the do since I was good to them.

Guest

Ok so here's the down low, national do not call is a load of ****. Trust me I know I used to do telemarketing until I quit because I.couldn't stand calling people for 8 hours a day and I was at the point I call numerous people 5 times a day.

It's ridiculous, but what I'm getting at is anyone can bypass a do not call list by having an "established business relationship" with the customer its just another way for them to keep calling you. So any company you do business with can call you anytime and as may times they want as long as its between 9 am 9 pm.

Sunday thru Saturday. And also all those companies you mentioned do call their customers, you just lulled out.

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Theresa w Swv
map-marker Bensalem, Pennsylvania

Do not buy from fingerhut

It is Easter week. I ordered a bed frame and head board and free frame. It come a few days later. The day before Easter I take my bed apart,matress, blankets, bed board etc all blocking my only bath. I open my boxes and I only had a headboard,and frame. NO POSTS! No nootice of a back order when I ordered it or I would have cancelled it. I have company coming the next day and I cant even brush my teeth or take a shower. I call fingerhut to find out why it said my order was delivered only to hear the BO wilbe in in 6 weeks~!!!! UNACCEPTAABLE! I told them to take it back and that I am not paying for it.Their Customer service is in INDIA and you cant explain tothem. They are sending me a lable in 10 days. I have 30 days to my "Satisfaction guarantee" yet they did say that the LABEL was a prepaid Fed ex lable. The boxes are approcx 100 lbs and one is 8ft. I am partially disabled so I cant move a heavy opject nor do I have a 8' vehicle to take it to FED EX. Oh I got the bill already! The order isnt even filled. It was cancelled!
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Loss:
$350
2 comments
Theresa w Swv

:upset My bedroom is small. I had to disassemble the bed to assemeble the fingerhut bed.

How was I to know that I was missing an entire box. They didnt have to courtesy to tell me it would not arrinve incomplete!AND NO ONE IN AMERICA WILL CALL ME TO ANSWER MY FED EX QUESTION BEFORE THE 30 days~!

Guest

why didn't you pick the bed up out of the floor? And, they have customer service in the USA :x

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