Fingerhut Reviews

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Need to check if order was actually sent

All information was given on line but instead of (finger Hut)put my P.0. Box and they State that now I need to send copies of (driver license) (Utility bill and Spocial Card)cause finger Hut refuses to admit that they SCREWED UP) On information that was done on line . When I call finger Hut they go through explaining what is wrong with information and cannot be fixed UNLESS I send. Information that they have but refusing to do the RIGHT stuff on their end I have spentTwo hours of my time for them to read the SCRIPT information Via Online. This is very upsetting to hear the explanation over and over because Finger Hut can not do the RIGHT THING

User's recommendation: Do the RIGHT thing on not continue to fix information that they have on their end.

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ID
#2748083 Review #2748083 is a subjective opinion of poster.
Location
Gig Harbor, Washington

Need a return label sent to my address

I got my return label today I will be returning my package it was damaged. Please just credit my account it's going to take to long to get another one to me I'm so upset about it.
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ID
#2740761 Review #2740761 is a subjective opinion of poster.
Location
Tulsa, Oklahoma

About account

I had an account with Fingerhut that I defaulted on and it went to collections. The case was purchased by Jefferson Capital and has been paid in full. Jefferson has removed the collection from my credit report and I was wondering and hoping that Fingerhut could remove the negative item from my report.
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ID
#2701534 Review #2701534 is a subjective opinion of poster.
Location
Marietta, Georgia

Activate my card!!!

FacepalmMy card not being activated after paying my $30. They never mentioned this during processing or at the time of application

User's recommendation: Ask if you can order immediately afer your money is payed.

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ID
#2686379 Review #2686379 is a subjective opinion of poster.
Location
Austin, Texas

Need. To talk to someone about payment

I wish y'all were more usefull you guys don't help with anything half of your people don't even understand English and you let anyone apply and don't verify that's the person buying your ***

User's recommendation: *** no.

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ID
#2686167 Review #2686167 is a subjective opinion of poster.
Pros
  • Fingerhut is a fraud
Loss
$784
Preferred solution
This *** off my credit

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Verified Reviewer
New Reviewer

Credit card suddenly declined

The credit card I've been using for purchases suddenly didn't work anymore even though my bank the account was working fine. I missed a payment (even though I got an email from them that my payment was accepted) and a late fee was applied. I am paying the balance this week with a money order and I'm afraid that will mysteriously disappear. I am reporting them to the BBB; they cannot swindle their customers this way.CreCredit Card Decline

User's recommendation: Don't let Fingerhut swindle you. Run the other way when you see the Fingerhut name.

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ID
#2677979 Review #2677979 is a subjective opinion of poster.
Pros
  • Deceitful advertising
Cons
  • Being lied to and never helped
Loss
$160
Preferred solution
Apology

Finger hut crooks

This is a company that if a good lawyer wanted to get rich would investigate along with other top notch lawyers get rich off of suing them. Biggest company rip off since 1948.

User's recommendation: Stay away!

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ID
#2677158 Review #2677158 is a subjective opinion of poster.
Pros
  • Never again at this point
Cons
  • Lousy customer service
  • Uphelpful supervisor
  • Took to long to resolved my issue
Preferred solution
Let the company propose a solution
New Reviewer

Out of the country and unable to get into my app or call you guys. I wanted to pay my balance.

I am out of the country and unable to get into my app or call you guys. I wanted to pay my balance. What can I do to resolve this problem. I dont want to miss my payment. Im not back to the country until August 17 and my payment is due the 20th
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ID
#2672371 Review #2672371 is a subjective opinion of poster.
Preferred solution
Pay my balance through my app or call you guys
New Reviewer

Unable to speak to a representative

I have called Fingerhut on several different phones only to be disconnected after one minute and 10 seconds. I have attempted to pay my bill via their phone service only to be disconnected after one minute and 10 seconds on every phone line no matter the time of day!!!!
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ID
#2646117 Review #2646117 is a subjective opinion of poster.
Loss
$14
Preferred solution
correct their phone lines!
New Reviewer
I agree with you TOTALLY! I opened a Fingerhut account recently (max..$600), i needed a larger (8000 BTU) air conditioner and went to Fingerhut because of my 635 FICO. After receiving my 'Whirlpool' AC, I found out that Fingerhut's price was 266% marked up from...
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ID
#2639838 Review #2639838 is a subjective opinion of poster.
Pros
  • Easy credit
Cons
  • Too expensive poor customer service
Loss
$25
Preferred solution
Full refund
New Reviewer

Item not shipped

Recently placed an order it didn't show up by the date stated and the ups tracking provided just said label created called fingerhut was assured it was picked up by ups called ups they never received a package called fingerhut back was Givin the same run around oh it was shipped finally got a supervisor that initially attempted to tell me the same thing until I told them several times I called ups then his story suddenly changed to oh maybe it got lost to the vendor never actually shipped the item to increase credit horrible customer service

User's recommendation: Good to increase credit horrible customer service.

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ID
#2635271 Review #2635271 is a subjective opinion of poster.
Preferred solution
Full refund

Billing

I was billed over 800dollars for a canopy that got ruined by wind I waited for them to send me the packaging to send it back for a refund I waited for yrs never came in .now a bill yrs later.

User's recommendation: Dont trust there refund policy p.

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ID
#2626561 Review #2626561 is a subjective opinion of poster.
Pros
  • Payment is fair
  • Fresh start
Cons
  • Refused to forgive the bill
  • Not helpful

Billing

I received a bill for over 800dollars. I called an they said that I was still responsible for the bill. We argue for a while now that nothing happened. I refuse to pay an I won't pay Fingerhut a dime.d

User's recommendation: Dont trust the return policy.

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ID
#2626541 Review #2626541 is a subjective opinion of poster.
Location
Foley, Alabama

Cred iincrease

Fingerhut increased my credit limit again. I asked them not to after the first time. Even though I purchased something, they still removed my 'increase' and it hurt my credit score. I asked them not to do it again and sure enough they did. I am asking they remove it. I buy when I need something not when they try and coerse me. PLEASE remove my credit 'increase'DOnt accept an increase unless you really need it.
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ID
#2611574 Review #2611574 is a subjective opinion of poster.
Location
New Rochelle, New York
New Reviewer

Credit

For over a year had a credit line of 700 since I never used cause I was sick they reduced it to 250 when I called and ask why basically to bad so sad

User's recommendation: Use at least a dollar not leave credit un used.

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ID
#2601073 Review #2601073 is a subjective opinion of poster.
Loss
$700
Preferred solution
Credit line back