Fingerhut Phone Numbers and Emails

Toll-Free Number:

  • (800) 964-1975
    Fingerhut Fetti

Customer Service:

  • (800) 556-3208
    En Espanol
  • (800) 208-2500
    Fingerhut Advantage

Sales/ Reservations:

  • (800) 233-3588
    To Place an Order

Fingerhut Email:

customerservice@fingerhut.com
Claim Your Business

Fingerhut Contact Information

Fingerhut Website:

Fingerhut Help Center:

Corporate Office Address:

Fingerhut
6250 Ridgewood Rd
Saint Cloud, Minnesota 56303
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 7:00am - 10:00pm


Payment Addresses:

Fingerhut - Fetti

PO Box 70792,

Philadelphia,

Pennsylvania 19176-0792,

United States


Fingerhut Advantage

PO Box 70281,

Philadelphia,

Pennsylvania 19176-0281,

United States


FreshStart

PO Box 70283,

Philadelphia,

Pennsylvania 19176-0283,

United States


Other Location:

13300 Pioneer Trail,

Eden Prairie,

Minnesota 55347,

United States

Fingerhut Rating Based on 312 Reviews

Rating details

2.1
more details
Customer service
Website
Price Affordability
Product or Service Quality

Rating stats

Rating trend

Summary of Fingerhut Customer Service Calls

1.6K TOTAL
CALLS
03:32 AVG CALL
DURATION
24% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fingerhut Customer Service?

Payments and Charges Question:

  • “Payment”
  • “Pay my bills”
  • “To make a payment”

Request for Information Question:

  • “To get a catalog from fungerhut andto ask questions”
  • “About my bill”
  • “Checking on order shipped”

Account Question:

  • “Find my account”
  • “I lost my account #”
  • “New account questions”

Shipping and Delivery Question:

  • “Waiting on a delivery”
  • “Shipping address”
  • “Didn't get my package”

Return/ Replace Question:

  • “I have a return”
  • “Return an item”
  • “This is Douglas Hardin you call me I am returning your call”

Product/ Service Question:

  • “Order a catalog”
  • “I would like to order a catalog”
  • “I've purchased 2 Hoover boards and they both stop working a 2 weeks after i got them”

Activation/ Cancellation Question:

  • “Cancel Scheduled Payment for this month”
  • “I want cancel my account”
  • “I want cancel my account. I want my money back in my bank account”

Cards Question:

  • “Lost my card”
  • “Credit card”
  • “Need to no if they take gift cards”

Refund Question:

  • “Waiting on my refund”
  • “Refund”
  • “REFUND TO MY NON FINGERHUT CREDIT CARD”

Website/ Application Question:

  • “Want application sent in the mail to my address.”
  • “Cant access website”

Staff Question:

  • “Urgent customer service”
  • “Services”

Employment Question:

  • “Amount I owe to pay off”

Other Question:

  • “To order item”
  • “Place an order”
  • “Catalog”

About

Fingerhut Pros and Cons

Pros: Never again at this point, Ticked off, Easy payment option, Credit offer, Pppsssshhhhhhh

Cons: Poor customer service, Very poor customer service, Took to long to resolved my issue, Uphelpful supervisor, Not helpful

Related Companies

Bluestem, Haband, Blair, Drapers And Damons, Norm Thompson

Summary

Fingerhut Direct Marketing, Inc. is an American company. The company was founded in 1948. Since then Fingerhut has grown into a nationwide direct retailer. The company focuses on providing shop at home convenience and constantly improves its huge selection of products. Fingerhut Direct Marketing offers its products through its official website and through regular mailings to the customers. The company provides a number of credit options and low monthly payments as well. Benefits of Fingerhut Direct Marketing include convenient credit, thirty day home trial, and doorstep delivery.

Fingerhut Direct Marketing offers such products as apparel, electronics, health and beauty products, sporting products, toys, jewelry, housewares, and so much more.

Fingerhut reviews and complaints

Fingerhut is ranked 396 out of 3340 in E-commerce category

Area Served

USA

Payment Methods

VISAPayPal

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