Fingerhut Contact Information

Toll-Free Number:

  • (800) 208-2500 General

Customer Service:

  • (800) 556-3208 En Espanol
  • (800) 208-2500 General
  • (800) 603-7052 To Place an Order

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Currently you can call only US numbers.

Headquarters Address:

Fingerhut Customer Service
6250 Ridgewood Rd
Saint Cloud, Minnesota 56303
United States

Other Info:

Customer Service hours: Monday - Friday, 8 a.m. - 8 p.m. Central Time

Social Networks:

Summary of Fingerhut Customer Service Calls

452 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
03:25 AVG CALL DURATION
23% ISSUES RESOLVED

Customers Contact Fingerhut to Ask about:

Payments and Charges:

  • “Payment center mailing address in nj”
  • “Can not make payment online ?”
  • “Is their another way to pay my bill?”

Account:

  • “Logged out of account”
  • “Get my balance”
  • “I can’t log in to my account”

Shipping and Delivery:

  • “Promotion that did not get creditef to my ordet”
  • “Shipping address”
  • “Shipping”

Return/ Replace:

  • “Return item”
  • “To check on a return”
  • “Returns”

Activation/ Cancellation:

  • “Activate my card!!!”
  • “I need to cancel the two orders”
  • “I want to cancel my order”

Request for Information:

  • “About account”
  • “To request catalog and ask question about account”
  • “Checking on delivery”

Cards:

  • “When am i going ro get my cadalog an card”
  • “From my bank I was told to comunicate with Finger Hut due to an issue of something you have to fix acording to them so I can get my Credit Card with the bank...I do not owe you nothing.”
  • “To get my card number.”

Product/ Service:

  • “Order a item”
  • “Something we ordered broke”
  • “Broken phone”

Other:

  • “Oder”
  • “I nerves got my packages”
  • “Exchange”

Fingerhut Rating Stats

2.1 out of 5 stars
based on 210 reviews
See all 795 reviews reviews

Rating stats

  1. 94 reviews
  2. 43 reviews
  3. 31 reviews
  4. 25 reviews
  5. 17 reviews

Rating trend

About Fingerhut

Top 5 Fingerhut Products

Account, Website, Blanket

Top 5 Likes about Fingerhut

Never again at this point, Easy payment option, Ticked off, Credit offer, Pppsssshhhhhhh

Top 5 Dislikes about Fingerhut

Very poor customer service, Accounting procedures, Will rip you off, Uphelpful supervisors, Being screwed without the normal foreplay

Summary

Fingerhut Direct Marketing, Inc. is an American company. The company was founded in 1948. Since then Fingerhut has grown into a nationwide direct retailer. The company focuses on providing shop at home convenience and constantly improves its huge selection of products. Fingerhut Direct Marketing offers its products through its official website and through regular mailings to the customers. The company provides a number of credit options and low monthly payments as well. Benefits of Fingerhut Direct Marketing include convenient credit, thirty day home trial, and doorstep delivery.

Fingerhut Direct Marketing offers such products as apparel, electronics, health and beauty products, sporting products, toys, jewelry, housewares, and so much more.

Fingerhut reviews and complaints

Fingerhut is ranked 277 out of 4227 in E-commerce category

Payment Methods

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Fingerhut Stats

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Number of Calls

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