Contact Fingerhut Customer Service
Fingerhut Phone Numbers and Emails
Toll-Free Number:
-
(800) 964-1975Fingerhut Fetti
Customer Service:
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(800) 556-3208En Espanol
-
(800) 208-2500Fingerhut Advantage
Sales/ Reservations:
-
(800) 233-3588To Place an Order
Fingerhut Email:
How to Contact Fingerhut Customer Service?
Most Popular Number:
| Total calls: 1 748 | Issues resolved: 135 | Last call: Jun 18, 2025 |
Fingerhut Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fingerhut Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fingerhut is 8009641975. 76% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Fingerhut may ask you for the following information to identify you as a customer: address or zip code, first and last name or social security number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fingerhut Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fingerhut is 8009641975. 76% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Fingerhut may ask you for the following information to identify you as a customer: address or zip code, first and last name or social security number.
People call Fingerhut mainly because of request for information, account, payments and charges.
26% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Fingerhut is customerservice@fingerhut.com.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Fingerhut Website:
Fingerhut Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 7:00am - 10:00pm
Payment Addresses:
Fingerhut - Fetti
PO Box 70792,
Philadelphia,
Pennsylvania 19176-0792,
United States
Fingerhut Advantage
PO Box 70281,
Philadelphia,
Pennsylvania 19176-0281,
United States
FreshStart
PO Box 70283,
Philadelphia,
Pennsylvania 19176-0283,
United States
Other Location:
13300 Pioneer Trail,
Eden Prairie,
Minnesota 55347,
United States
How Good is Fingerhut's Customer Service?
Summary of Fingerhut Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fingerhut?
Payments and Charges Question:
- “Pay a bill”
- “Make a payment”
- “Pay my bill.”
Request for Information Question:
- “About a bill I owe”
- “About my package going to the wrong address”
- “Questions about my bill”
Account Question:
- “I need to recover my E-Mail address with your company ! My 3 years old granddaughter deletes my page with you. and I would like to talk to someone from Fingerhut Corporation to get my e mail back so Ii can place an order I cannot get on it !!! Thank”
- “My account”
- “What happened to my account”
Shipping and Delivery Question:
- “Order it delivered”
- “Did not get the package”
- “I didn't get my package”
Product/ Service Question:
- “Product problem”
- “Problem with product”
- “My TV was damaged when it arrived”
Return/ Replace Question:
- “Need to change my address”
- “Change info”
- “Return a profuct”
Cards Question:
- “I tried to do fresh start n it wouldn't except tge card I'm using I tried 3 different times now u all got 30.00×3 showing pending on my debit card n I need you to release ty”
- “I need my card updated lpease”
- “New credit card payment”
Activation/ Cancellation Question:
- “Need to cancel my payment tomorrow My direct deposit is not going in tomorrow”
- “Need to cancel my order and get a different one”
- “Cancel my backorder”
Staff Question:
- “Customer service man”
- “Customer service”
- “Your service people can't seem to get my orders right”
Website/ Application Question:
- “To try to join online or fill out application”
- “Application”
- “Cant access website\order toys on line”
Refund Question:
- “I want my money back”
- “Waiting on my refund”
- “Refund”
Employment Question:
- “To pay off my bill”
- “Pay off accounr”
- “Pay off”
Other Question:
- “Sending back item”
- “It not letting me sin in”
- “To order y’all catalog”
Compare Fingerhut Customer Service To
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