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Contact Fingerhut Customer Service

Fingerhut Phone Numbers and Emails

Toll-Free Number:

  • (800) 964-1975
    Fingerhut Fetti
Call customer service

Customer Service:

  • (800) 556-3208
    En Espanol
  • (800) 208-2500
    Fingerhut Advantage

Sales/ Reservations:

  • (800) 233-3588
    To Place an Order

Fingerhut Email:

customerservice@fingerhut.com
Is this your business?

How to Contact Fingerhut Customer Service?

Most Popular Number:

(800) 964-1975
Fingerhut Fetti
Total calls: 1 748 Issues resolved: 135 Last call: Jun 18, 2025
author avatar
PissedConsumer Reporter

The Fingerhut customer service number hours for Credit Accounts and Order Placement are from 7:00 a.m. to 10:00 p.m. CT, seven days a week. For Spanish language service, the hours are Monday through Friday, from 8:00 a.m. to 8:00 p.m. CT. Ensure you call Fingerhut customer service within these hours for the best assistance.

If you're seeking to contact Fingerhut Customer Service by phone, there are several numbers available depending on your needs. For queries related to Fingerhut Fetti Credit Accounts, you can dial the Fingerhut customer service number at 1-800-964-1975. If you wish to place an order, the Fingerhut phone number to call is 1-800-233-3588. For service in Spanish, you can reach Fingerhut at 1-800-556-3208.

To get in touch with Fingerhut Customer Service through their website, start by visiting the official Fingerhut webpage. From there, find and select the "Contact Us" option, usually located at the bottom of the site's home page. Upon clicking this, you'll be presented with several methods of communication, including opportunities to email, call, or mail the company.

If you decide to send an email, you'll need to complete a form detailing your contact information and the nature of your inquiry. Should you opt to call, the relevant phone numbers will be provided. Alternatively, if you wish to send a letter, the necessary postal address should be available. So, you can choose the method that is most convenient for you.

Fingerhut Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Fingerhut Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    99% phone 1% email
  • The best phone number to call Fingerhut is 8009641975. 76% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as Fingerhut may ask you for the following information to identify you as a customer: address or zip code, first and last name or social security number.

View full overview ›
PissedConsumer Club

Contact Information

Fingerhut Website:

Fingerhut Help Center:

Corporate Office Address:

Fingerhut
6250 Ridgewood Rd
Saint Cloud, Minnesota 56303
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 7:00am - 10:00pm


Payment Addresses:

Fingerhut - Fetti

PO Box 70792,

Philadelphia,

Pennsylvania 19176-0792,

United States


Fingerhut Advantage

PO Box 70281,

Philadelphia,

Pennsylvania 19176-0281,

United States


FreshStart

PO Box 70283,

Philadelphia,

Pennsylvania 19176-0283,

United States


Other Location:

13300 Pioneer Trail,

Eden Prairie,

Minnesota 55347,

United States

More contact details

Fingerhut Rating Based on 339 Reviews

Rating details

2.2
more details
Customer service
Website
Price Affordability
Discounts and Special Offers

Rating stats

Rating trend

How Good is Fingerhut's Customer Service?

Paysen Aga
Paysen Aga
Feels Disappointed | Nov 28, 2023

Buenos Dias ! Llamé para hacer cambio de Direccion por que me mudé y me dicen que no pueden cambiarme la direccion postal por que el sistema no lo acepta. Pero ya No Vivo en la direccion anterior , ahora es otra

Read full quote
Kenny Bjv
Kenny Bjv
Feels Satisfied | Jul 11, 2023

Very nice and friendly. Was able to solve the problem quick. Appreciated how well they treated me.

Read full quote
Azuri Ylz
Azuri Ylz
Feels Satisfied | May 22, 2023

This was the first time I called and he answered everything I needed to know. I LOVE this service

Read full quote

Summary of Fingerhut Customer Service Calls

2.3K TOTAL
CALLS
03:33 AVG CALL
DURATION
26% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fingerhut?

Payments and Charges Question:

  • “Pay a bill”
  • “Make a payment”
  • “Pay my bill.”

Request for Information Question:

  • “About a bill I owe”
  • “About my package going to the wrong address”
  • “Questions about my bill”

Account Question:

  • “I need to recover my E-Mail address with your company ! My 3 years old granddaughter deletes my page with you. and I would like to talk to someone from Fingerhut Corporation to get my e mail back so Ii can place an order I cannot get on it !!! Thank”
  • “My account”
  • “What happened to my account”

Shipping and Delivery Question:

  • “Order it delivered”
  • “Did not get the package”
  • “I didn't get my package”

Product/ Service Question:

  • “Product problem”
  • “Problem with product”
  • “My TV was damaged when it arrived”

Return/ Replace Question:

  • “Need to change my address”
  • “Change info”
  • “Return a profuct”

Cards Question:

  • “I tried to do fresh start n it wouldn't except tge card I'm using I tried 3 different times now u all got 30.00×3 showing pending on my debit card n I need you to release ty”
  • “I need my card updated lpease”
  • “New credit card payment”

Activation/ Cancellation Question:

  • “Need to cancel my payment tomorrow My direct deposit is not going in tomorrow”
  • “Need to cancel my order and get a different one”
  • “Cancel my backorder”

Staff Question:

  • “Customer service man”
  • “Customer service”
  • “Your service people can't seem to get my orders right”

Website/ Application Question:

  • “To try to join online or fill out application”
  • “Application”
  • “Cant access website\order toys on line”

Refund Question:

  • “I want my money back”
  • “Waiting on my refund”
  • “Refund”

Employment Question:

  • “To pay off my bill”
  • “Pay off accounr”
  • “Pay off”

Other Question:

  • “Sending back item”
  • “It not letting me sin in”
  • “To order y’all catalog”

Compare Fingerhut Customer Service To

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