Contact Fingerhut Customer Service
Fingerhut Phone Numbers and Emails
Toll-Free Number:
-
(800) 964-1975Fingerhut Fetti
Customer Service:
-
(800) 556-3208En Espanol
-
(800) 208-2500Fingerhut Advantage
Sales/ Reservations:
-
(800) 233-3588To Place an Order
Fingerhut Email:
Fingerhut Contact Information
Fingerhut Website:
Fingerhut Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 7:00am - 10:00pm
Payment Addresses:
Fingerhut - Fetti
PO Box 70792,
Philadelphia,
Pennsylvania 19176-0792,
United States
Fingerhut Advantage
PO Box 70281,
Philadelphia,
Pennsylvania 19176-0281,
United States
FreshStart
PO Box 70283,
Philadelphia,
Pennsylvania 19176-0283,
United States
Other Location:
13300 Pioneer Trail,
Eden Prairie,
Minnesota 55347,
United States
Summary of Fingerhut Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fingerhut Customer Service?
Payments and Charges Question:
- “Payment”
- “Pay my bills”
- “To make a payment”
Request for Information Question:
- “To get a catalog from fungerhut andto ask questions”
- “About my bill”
- “Checking on order shipped”
Account Question:
- “Find my account”
- “I lost my account #”
- “New account questions”
Shipping and Delivery Question:
- “Waiting on a delivery”
- “Shipping address”
- “Didn't get my package”
Return/ Replace Question:
- “I have a return”
- “Return an item”
- “This is Douglas Hardin you call me I am returning your call”
Product/ Service Question:
- “Order a catalog”
- “I would like to order a catalog”
- “I've purchased 2 Hoover boards and they both stop working a 2 weeks after i got them”
Activation/ Cancellation Question:
- “Cancel Scheduled Payment for this month”
- “I want cancel my account”
- “I want cancel my account. I want my money back in my bank account”
Cards Question:
- “Lost my card”
- “Credit card”
- “Need to no if they take gift cards”
Refund Question:
- “Waiting on my refund”
- “Refund”
- “REFUND TO MY NON FINGERHUT CREDIT CARD”
Website/ Application Question:
- “Want application sent in the mail to my address.”
- “Cant access website”
Staff Question:
- “Urgent customer service”
- “Services”
Employment Question:
- “Amount I owe to pay off”
Other Question:
- “To order item”
- “Place an order”
- “Catalog”
About
Pros: Never again at this point, Ticked off, Easy payment option, Credit offer, Pppsssshhhhhhh
Cons: Poor customer service, Very poor customer service, Took to long to resolved my issue, Uphelpful supervisor, Not helpful
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Fingerhut Direct Marketing, Inc. is an American company. The company was founded in 1948. Since then Fingerhut has grown into a nationwide direct retailer. The company focuses on providing shop at home convenience and constantly improves its huge selection of products. Fingerhut Direct Marketing offers its products through its official website and through regular mailings to the customers. The company provides a number of credit options and low monthly payments as well. Benefits of Fingerhut Direct Marketing include convenient credit, thirty day home trial, and doorstep delivery.
Fingerhut Direct Marketing offers such products as apparel, electronics, health and beauty products, sporting products, toys, jewelry, housewares, and so much more.
Fingerhut is ranked 396 out of 3340 in E-commerce category
USA
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