Contact Information

You can contact the customer service representative of Fingerhut calling Fingerhut's helpline phone numbers.

Toll-Free Number:

  • (800) 208-2500 General

Customer Service:

  • (800) 556-3208 En Espanol
  • (800) 208-2500 General
  • (800) 603-7052 To Place an Order
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Currently you can call only US numbers.

Fingerhut Website:

Fingerhut Online Chat:

Corporate Office Address:

Fingerhut Customer Service
6250 Ridgewood Rd
Saint Cloud, Minnesota 56303
United States

Other Info (opening hours):

Customer Service hours: Monday - Friday, 8 a.m. - 8 p.m. Central Time

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Fingerhut Rating Based on 257 Reviews

Rating details

2.1
more details
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Fingerhut Customer Service Calls

750 TOTAL
CALLS
03:30 AVG CALL
DURATION
24% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fingerhut Customer Service?

Payments and Charges Question:

  • “Payments”
  • “Billing”
  • “Pay bill”

Request for Information Question:

  • “Have questions” , Review # 2178399
  • “Question concerning acct”
  • “Looking for my order”

Account Question:

  • “Account”
  • “I need my account number”
  • “To see if i an opened account”

Shipping and Delivery Question:

  • “I need to change shipping address”
  • “I was suppose to get a comforter today and didnt receive it.”
  • “My order haven't been delivery yet order 2”

Product/ Service Question:

  • “My item is defective”
  • “Warranty item no longer working”
  • “Lousy priducts (tablets) damage, fragiile” , Review # 1979707

Return/ Replace Question:

  • “Return item”
  • “Returns”
  • “I returned a pair shoes for a different size and I have not received my shoes back” , Review # 1691501

Cards Question:

  • “Change my address. Talk to someone about getting my card”
  • “To get my card number.”
  • “Never. Used my card”

Activation/ Cancellation Question:

  • “My order was canceled”
  • “I need to cancel the two orders”
  • “Some how order was cancelled”

Refund Question:

  • “Refund” , Review # 1739120
  • “Waiting on my refund”

Employment Question:

  • “Change debit card numbers to make payment”

Staff Question:

  • “Services”

Other Question:

  • “To order item” , Review # 2242267
  • “New laptop”
  • “For a product”

About

Top Fingerhut Services

Customer Care, Shipping Service, Deal

Top Fingerhut Products

Account, Website, Blanket

Fingerhut Pros and Cons

Pros: Never again at this point, Ticked off, Easy payment option, Credit offer, Easy to open account

Cons: Poor customer service, Very poor customer service, Uphelpful supervisor, Being screwed without the normal foreplay, Accounting procedures

Related Companies

Bluestem Brands, Haband, Blair, Norm Thompson, Old Pueblo Traders

Summary

Fingerhut Direct Marketing, Inc. is an American company. The company was founded in 1948. Since then Fingerhut has grown into a nationwide direct retailer. The company focuses on providing shop at home convenience and constantly improves its huge selection of products. Fingerhut Direct Marketing offers its products through its official website and through regular mailings to the customers. The company provides a number of credit options and low monthly payments as well. Benefits of Fingerhut Direct Marketing include convenient credit, thirty day home trial, and doorstep delivery.

Fingerhut Direct Marketing offers such products as apparel, electronics, health and beauty products, sporting products, toys, jewelry, housewares, and so much more.

Fingerhut reviews and complaints

Fingerhut is ranked 336 out of 3147 in E-commerce category

Area Served

USA

Payment Methods

VISAPayPal

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