Contact Fingerhut Customer Service
How to Reach a Person at Fingerhut
Toll-Free Number:
-
1-800-964-1975Fingerhut Fetti
Customer Service:
-
1-800-556-3208En Espanol
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1-800-208-2500Fingerhut Advantage
Sales/ Reservations:
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1-800-233-3588To Place an Order
Fingerhut Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Fingerhut Phone Number | 1 (800) 964-1975 |
| Average Hold Time | 00:04:49 |
| Average Calls duration | 4 minutes |
| Most Popular Fingerhut Email Address | customerservice@fingerhut.com |
| Fingerhut Live Agent Availability | 7% of callers successfully reach a real person |
| Issue Resolution Rate | Low (24% reported full resolution) |
| Fingerhut Customer Service Rating | 4.5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 99% phone, 1% email |
| Common Reasons for Contact | Request for information, account, payments and charges |
| Customer Effort Score | Low Effort |
| Prepare before the call to Fingerhut | First and last name, address or zip code or social security number |
How to Contact Fingerhut Customer Service?
Most Popular Number:
| Total calls: 1 888 | Issues resolved: 141 | Last call: Jul 8, 2026 |
Contact Information
Fingerhut Website:
Fingerhut Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 7:00am - 10:00pm
Payment Addresses:
Fingerhut - Fetti
PO Box 70792,
Philadelphia,
Pennsylvania 19176-0792,
United States
Fingerhut Advantage
PO Box 70281,
Philadelphia,
Pennsylvania 19176-0281,
United States
FreshStart
PO Box 70283,
Philadelphia,
Pennsylvania 19176-0283,
United States
Other Location:
13300 Pioneer Trail,
Eden Prairie,
Minnesota 55347,
United States
Summary of Fingerhut Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fingerhut?
Payments and Charges Question:
- “Make a payment”
- “Pay Fingerhut advantage payment”
- “To pay a bill”
Request for Information Question:
- “Trying to speak to someone”
- “I need information how to start ordering on line”
- “To talk about my payments”
Account Question:
- “My account”
- “I had a account with you years ago and I wanted to see my balance on the account and I forgot my account number. And this is my email address I gave new email”
- “I lost my account”
Shipping and Delivery Question:
- “Order it delivered”
- “Did not get the package”
- “I didn't get my package”
Product/ Service Question:
- “Trying purchase from fingerhut”
- “Order a catalog”
- “Order a book”
Return/ Replace Question:
- “Returning a call”
- “Change address”
- “Need to change my address”
Activation/ Cancellation Question:
- “Cancel account”
- “Cancellation”
- “To cancel service”
Cards Question:
- “I tried to do fresh start n it wouldn't except tge card I'm using I tried 3 different times now u all got 30.00×3 showing pending on my debit card n I need you to release ty”
- “I need my card updated lpease”
- “New credit card payment”
Staff Question:
- “To get my customer service”
- “Customer service man”
- “Customer service”
Website/ Application Question:
- “Application”
- “To try to join online or fill out application”
- “Cant access website\order toys on line”
Refund Question:
- “Refund”
- “I want my money back”
- “Waiting on my refund”
Employment Question:
- “To pay off my bill”
- “Pay off accounr”
- “Pay off”
Other Question:
- “Pay bil”
- “I will like to apply .”
- “Pay my note”
Compare Fingerhut Customer Service To
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