Fingerhut Phone Numbers and Emails

Toll-Free Number:

  • (800) 964-1975
    Fingerhut Fetti

Customer Service:

  • (800) 556-3208
    En Espanol
  • (800) 208-2500
    Fingerhut Advantage

Sales/ Reservations:

  • (800) 233-3588
    To Place an Order

Fingerhut Email:

customerservice@fingerhut.com
Is this your business?

How to Contact?

Most Popular Number:

(800) 964-1975
Fingerhut Fetti
Total calls: 1 603 Issues resolved: 126 Last call: Mar 17, 2024

What Are Fingerhut Customer Service Working Hours?

The Fingerhut customer service number hours for Credit Accounts and Order Placement are from 7:00 a.m. to 10:00 p.m. CT, seven days a week. For Spanish language service, the hours are Monday through Friday, from 8:00 a.m. to 8:00 p.m. CT. Ensure you call Fingerhut customer service within these hours for the best assistance.

How Can I Contact Fingerhut Customer Service by Phone?

If you're seeking to contact Fingerhut Customer Service by phone, there are several numbers available depending on your needs. For queries related to Fingerhut Fetti Credit Accounts, you can dial the Fingerhut customer service number at 1-800-964-1975. If you wish to place an order, the Fingerhut phone number to call is 1-800-233-3588. For service in Spanish, you can reach Fingerhut at 1-800-556-3208.

How Can I Contact Fingerhut Customer Support via Website?

To get in touch with Fingerhut Customer Service through their website, start by visiting the official Fingerhut webpage. From there, find and select the "Contact Us" option, usually located at the bottom of the site's home page. Upon clicking this, you'll be presented with several methods of communication, including opportunities to email, call, or mail the company.

If you decide to send an email, you'll need to complete a form detailing your contact information and the nature of your inquiry. Should you opt to call, the relevant phone numbers will be provided. Alternatively, if you wish to send a letter, the necessary postal address should be available. So, you can choose the method that is most convenient for you.

PissedConsumer Club

Contact Information

Fingerhut Website:

Fingerhut Help Center:

Corporate Office Address:

Fingerhut
6250 Ridgewood Rd
Saint Cloud, Minnesota 56303
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 7:00am - 10:00pm


Payment Addresses:

Fingerhut - Fetti

PO Box 70792,

Philadelphia,

Pennsylvania 19176-0792,

United States


Fingerhut Advantage

PO Box 70281,

Philadelphia,

Pennsylvania 19176-0281,

United States


FreshStart

PO Box 70283,

Philadelphia,

Pennsylvania 19176-0283,

United States


Other Location:

13300 Pioneer Trail,

Eden Prairie,

Minnesota 55347,

United States

More contact details

Fingerhut Rating Based on 330 Reviews

Rating details

2.2
more details
Customer service
Website
Price Affordability
Discounts and Special Offers

Rating stats

Rating trend

How Good is Fingerhut's Customer Service?

Paysen Aga
Paysen Aga
Feels Disappointed | Nov 28, 2023

Buenos Dias ! Llamé para hacer cambio de Direccion por que me mudé y me dicen que no pueden cambiarme la direccion postal por que el sistema no lo acepta. Pero ya No Vivo en la direccion anterior , ahora es otra

Read full quote
Kenny Bjv
Kenny Bjv
Feels Satisfied | Jul 11, 2023

Very nice and friendly. Was able to solve the problem quick. Appreciated how well they treated me.

Read full quote
Azuri Ylz
Azuri Ylz
Feels Satisfied | May 22, 2023

This was the first time I called and he answered everything I needed to know. I LOVE this service

Read full quote

Summary of Fingerhut Customer Service Calls

2.2K TOTAL
CALLS
03:34 AVG CALL
DURATION
26% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fingerhut?

Payments and Charges Question:

  • “Make a payment”
  • “To pay a bill”
  • “Pay my bill”

Request for Information Question:

  • “Request a catalog”
  • “Question regarding final bill.”
  • “Check my order status”

Account Question:

  • “New account”
  • “Account update”
  • “My account will not let me sign in”

Shipping and Delivery Question:

  • “Shipped to wrong address”
  • “Received package damaged parts”
  • “Tracking order”

Return/ Replace Question:

  • “I can't drop of a return it's to heavy”
  • “May is not a att phone I will like to return it”
  • “Need to return item”

Product/ Service Question:

  • “To see if I can order a phone”
  • “Cant access website\order”
  • “Decline insurance”

Cards Question:

  • “Order catalog and get credit card”
  • “My card was stolen”
  • “Misplaced my credit card”

Activation/ Cancellation Question:

  • “Cancel my backorder”
  • “I need to cancel it order”
  • “Cancel Scheduled Payment for this month”

Refund Question:

  • “I want my money back”
  • “Waiting on my refund”
  • “Refund”

Staff Question:

  • “Talk customer service”
  • “Received a call from customer service”
  • “Urgent customer service”

Website/ Application Question:

  • “Application”
  • “Cant access website\order toys on line”
  • “Is there a problem with web site as haven't been able to open up for a week”

Employment Question:

  • “To pay off my bill”
  • “Pay off accounr”
  • “Pay off”

Other Question:

  • “I want to apply for credit”
  • “Order info”
  • “Place an order”

About

Related Companies

Bluestem, Haband, Blair, Drapers And Damons, Norm Thompson

Summary

Fingerhut Direct Marketing, Inc. is an American company. The company was founded in 1948. Since then Fingerhut has grown into a nationwide direct retailer. The company focuses on providing shop at home convenience and constantly improves its huge selection of products. Fingerhut Direct Marketing offers its products through its official website and through regular mailings to the customers. The company provides a number of credit options and low monthly payments as well. Benefits of Fingerhut Direct Marketing include convenient credit, thirty day home trial, and doorstep delivery.

Fingerhut Direct Marketing offers such products as apparel, electronics, health and beauty products, sporting products, toys, jewelry, housewares, and so much more.

Fingerhut reviews and complaints

Fingerhut is ranked 478 out of 3739 in E-commerce category

Area Served

USA

Payment Methods

VISAPayPal

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