0 comments

I HAVE TRIED TO RETURN OR GET A CREDIT FOR AN ITEM THAT IS PAST THE RETURN DATE AND WAS REJECTED A 50.00 CREDIT!!!!!!!!!! IT IS RIDICULOUS THAT THEY WOULD RATHER LOSSE A "VALUED CUSTOMER" THAN TO CREDIT MY ACCOUNT.

I HAVE HAD STEADY ACCOUNT INCREASES BECAUSE OF MY TIMELY PAYMENTS.

I BROUGHT AN ALCOVE KNIFE BLOCK AND MY SET IS COMPLETELY RUSTED. WHILE THE REPRESENTATIVE KEPT APOLOGIZING THAT MY PRODUCT WAS BEYOND THE RETURN DATE, SHE NEVER OFFERED ME A SOLUTION THAT WAS ACCEPTABLE OR EVEN ACKNOWLEDGED RESPONSIBLE ON THEIR BEHALF. "BUY TARNEX" HOW DARE SHE?

I AM PISSED AND WILL NEVER PURSCHASE ANOTHER ITEM FROM THEM. IT'S RIDICULOUS THAT THERE WOULDN'T BE AN EXCEPTION FOR A DEFAULT PRODUCT.

I AM NOT THE TYPE OF PERSON THAT WOULD WRITE A FALSE STATEMENT. I AM HURT BY THIS EXPERIENCE.

Reason of review: Damaged or defective.

Monetary Loss: $50.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Sep 14.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like