Not resolved

I ordered a item from Fingerhut and Fedex lost it. I was told by the Fedex lady that my order was shipped home delivery not express delivery which is what I was charged for express delivery.

The item has never showed up and I called to tell Fingerhut and the man told me to call back Thursday if the item has not been delivered and then they would do something about it. I will never order from Fingerhut again. I'm still being charged for an item I have never got. I told the man I shouldn't be charged for an item that has not shown up and I shouldnt be charged for express delivery by them when it was never sent that way.

The man seemed not to care and told me to call back on Thursday.

I will never use them again and if the item shows up they will get it back. Do not do business with them unless you want over charged and lost packages.

Monetary Loss: $99.

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