Fingerhut - False Advertisement!!!
FORMAL COMPLAINT !!! ***We purchased an alcove Novelty Popcorn Machine ((( KD263 ))) Which in large lettering says: FREE Popcorn and Oil 3-pack in the catalog.
Apparently YOU sent a substitute machine, and now claim that machine DOES NOT COME WITH THE 3-PACK. [[[ HOW IS THAT OUR PROBLEM ??? YOU SUBSTITUTED THE MACHINE NOT US ]]].......................................I want to file a formal COMPLAINT!!! Contacted them 3 times by e-mail, 1 time by phone.
They simply say the machine was out of stock so they substituted one machine for a different model, and that the new model DID INCLUDE THE FREE $14.99 3-PACK I find that awfully convenient. And certainly not right!!!
Reason of review: Not as described/ advertised.
Preferred solution: Deliver product or service ordered.
Fingerhut Cons: Usually they are good they let me down this time.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Someone probably lifted the "free" products prior to shipment.