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Verified Reviewer

Fingerhut - To make sure you know your account number

4.2
Details
Fingerhut - To make sure you know your account number
I can't find my account number and i wanted to send my god mother flowers for valentine's Day my name is Elizabeth Kelly my email address is bostonchic1@gmail.com
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ID
#1792332 Review #1792332 is a subjective opinion of poster.
Product
Fingerhut Account
Pros
  • Credit offer
  • Easy to open account
Cons
  • Customer service
Preferred solution
My account number

Do not order from fingerhut

I called to place an order I was told I would have to do a credit application, no problem I was directed to call the customer service number1-800-356-2347 I did I was not told the office was closed already. Called 800 number above and was redirected to call customer service, tis happened 3 times total. Finally I got in touch with someone in Custmer service they tried to look up my info and I was not in the system!! I had given out my SSN and other Private info to these india people and where did it go if it was not in the system for customer service????? Fingerhut needs to get there *** together and get on the same page! stop sending me these catalogs saying I'm pre-approved if I'm not!
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ID
#1714039 Review #1714039 is a subjective opinion of poster.
Product
Fingerhut Account
Cons
  • Poor customer service
  • Not helpful
Reason of review
Poor customer service

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Verified Reviewer

Fingerhut - This company is a bunch of BS, there very rude and they lie

2.3
Details
Fingerhut - This company is a bunch of BS, there very rude and they lie
Fingerhut - This company is a bunch of BS, there very rude and they lie
Fingerhut - This company is a bunch of BS, there very rude and they lie
Fingerhut - This company is a bunch of BS, there very rude and they lie
Update by user Nov 19, 2019

I was just contacted by Fingerhut, I was informed that my account was in active status and I was now able to place an order, so I logged on to the Fingerhut, website and tired placing an order and I was given the same message, to contact the Fraud, department, if the company is going to continue to give me false information, just cancel my balance out and close my account....

Original review posted by user Nov 18, 2019
My name is Juvetta Walker, I have $1690, in spending credit, with a balance of about $709, my account is in fraud, for some reason they haven’t specified, I actually changed my address online and was told by a fraud claim specialist that, changing my address online was probably the reason, she asked me a few questions I got them all correct, then she informed me that the hold was removed, she then asked me did I want to place an order I told her no, she ask was I going to order online, I believe I respond with, Yes, a week later the hold is still active and now the want me to send in things that I do not have, I have a Driver’s License, yes but I cannot get another social security card, because I’ve gotten the max in my life time, the only bills I pay for are my T. Mobile, phone bill and Credit One, credit card, Fingerhut, account. If I cannot use my account payments won’t be made and this is where it’ll affect my credit, because y’all *** up not me, I didn’t do anything wrong but be a loyal customer and change my address from my grandmother, address to my Mothers, address, lol, I don’t even want to deal with Fingerhut, anymore I would like my account closed, and I believe that my balance should be paid off by Fingerhut, since the company has started a whole bunch of unnecessary mess...
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1 comment
Sehaj
#1793791

Sounds like Fungerhut

ID
#1711036 Review #1711036 is a subjective opinion of poster.
Product
Fingerhut Account
Pros
  • Never again at this point
Cons
  • Took to long to resolved my issue
  • Customer service was very rude
  • Customer service long wait time to talk to someone
Reason of review
Poor customer service
Loss
$709
Preferred solution
Let the company propose a solution

Fingerhut and related company's have been very good to me.

4.2
Details
i don't know what some people's problem is.i've been dealing with fingerhut for many year's and i have a house full of their product's.i've never had a problem with service or return's.but i've only had a problem with 1 product.if your buying cheap crap they are just like anybody else.they carry an economy line and a more expensive line.use you head when buying anything from anybody.check product review's on product through people like consumer report's and the like.then if you buy garbage you deserve it.don't buy jack through a catalog unless you check it out if not good luck.that goes for any company.as far as rebuilding my credit after a divorce since my b wife was good enough to destroy it fingerhut and companie's like them helped me greatly.don't whine if it is your fault.
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ID
#1638739 Review #1638739 is a subjective opinion of poster.
Location
Walbridge, Ohio
Product
Fingerhut Account

Fingerhut - VERY UNSATIFIED CONSUMER

I very much agree I'm canceling my account with Fingerhut permanently I purchased a Ninja for $295 and they had to nerve to charge me for some freakin insurance that I did not ever order now they tacked on some damn interest fee of $9.62 I emailed a message telling them I want those fees waived, if they don't grant that I'll jus pay then cancel them all together permanently and will NOT leave a good review I will WARN other buyers to BEWARE that are not aware of Fingerhut extra charges/interest fees that they tack onto your billing statements. I'm going to report them to the BBB and any other FTC government that will help consumers with companies like Fingerhut that rip off consumers by over charging interest fees etc, They get 000000 ratings from me.
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ID
#1618487 Review #1618487 is a subjective opinion of poster.
Location
Akron, Ohio
Product
Fingerhut Account
Cons
  • Being screwed without the normal foreplay
  • Interest fees being add to billing statements for what
Reason of review
Interest charges for what?
Loss
$100
Preferred solution
Waive interest fee(s) of $9.62

Fingerhut - Fraudulent charges

There were two accounts opened in my name without my permission or consent, I filed a police report in regards to this matter as well as reached out to the credit bureaus and contacted fingerhut. One of the accounts were removed from my credit reports while the other remain now I have been dealing with Fingerhut for more than 6 months in regards to this matter I would like for this other account to be removed from my report immediately I have filed disputes with the credit bureaus and your company keep replying the account is accurate and can not be removed however I never had this issue with any other company dealing with fraud or identity theft. Please remove this off my credit report this account is reporting serious delinquent and is draining my credit score.
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ID
#1589524 Review #1589524 is a subjective opinion of poster.
Location
Roselle, Illinois
Product
Fingerhut Account
Reason of review
Fraudulent account
Preferred solution
Let the company propose a solution

Fingerhut - The customer service was horrible, they submit the wrong info to my transunion report and they block my calls.

1.0
Details
I have been paying on time with a monthly automatic withdraw. I tried contacting them because my balance was oddly high. They said that I was late on payments and they were fees. They then reported a false statement to the transunion and said that I still owe a much higher balance, when my balance online says an accurate number. I was just trying to build my credit score up and obviously this company was the wrong choice.
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ID
#1551367 Review #1551367 is a subjective opinion of poster.
Product
Fingerhut Account
Cons
  • Associated with a fraudulent promotion activity
  • Lousy customer service
  • High interest rate
Reason of review
Poor customer service
Loss
$240
Preferred solution
I want fingerhut to fix the damages to my credit score and report accurately to transunion

Fingerhut - Overcharging

I was told my monthly payment would not be increased from 87.43, but it was. 123.55. I was told this is because they are charging me interest! Are you kidding me! Such liar's. Im reporting them to the Better Business Bureau! Asap!
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ID
#1509670 Review #1509670 is a subjective opinion of poster.
Product
Fingerhut Account

Fingerhut - Financial Concerns

Thought your initial request was for $30., however I believe I was charged, the full amount of the order.
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ID
#1417897 Review #1417897 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Product
Fingerhut Account

Fingerhut Reviews

  1. 116 reviews
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  5. 18 reviews
Fingerhut reviews

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Verified Reviewer

Fingerhut - Paying Off Account

1.3
Details
I made a final payment to Fingerhut but over paid. I called to have them refund the over payment but was told I needed to wait 15 days. I asked to speak to an Outsource supervisor that told I needed to wait until the bank had the Cashier's Check for 15 days. Then stated I needed to call back for the refund. I asked her why am I calling about my refund and you know it is an over payment. The money does not belong to the account. It's a small amount to them and they process refunds as they do for payments due to them.
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ID
#1414647 Review #1414647 is a subjective opinion of poster.
Location
Pasadena, Texas
Product
Fingerhut Account
Pros
  • Ticked off
Cons
  • Very poor customer service

Fingerhut - Account balance

4.3
Details
I can't reach constumer sevice. Shocked PLEASE HELP
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ID
#1392483 Review #1392483 is a subjective opinion of poster.
Location
Browerville, Minnesota
Product
Fingerhut Account

Fingerhut - Took money out of my account instead of the down payment tha

I placed an order with Fingerhut wish they gave me $130 limit my balance came up to only $123 and some cents instead of taking the $30 payment plan that they had given me they took the whole $123 out of my accountwhen I called to tell them what had happened they definitely agree that it was the representatives fault but because it has been shipped out I could not receive my money back into my account mind you that I did not go over the limit but I simply made a suggestion of taking it out of the $123 she thin tells me that they could not do that because again they had already shipped my order out I am so pissed off with Fingerhut I've been having this book for about I don't even know a couple of months I wish I would have burned it when they sent it to me be very mindful if you're ordering anything from Fingerhut because they will do things without your permission thank you sign off pissed off as ***
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ID
#1391738 Review #1391738 is a subjective opinion of poster.
Location
Mobile, Alabama
Product
Fingerhut Account
Reason of review
Problems with payment

Fingerhut - Raise credit limit got product lowered limit.

1.5
Details
I ordered a cell phone from finger hut and once I got it the lowered my credit limit so I then returned the phone with in the 60 day return policy as a matter of fact I returned it and have 46 more days before it reach 60 days now they saying that the phone is not in good condition. Not a scratch on it, not a dent on it. And they won't take it off my account even though I do not have the cellphone the cell phone is with them.
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ID
#1382488 Review #1382488 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Product
Fingerhut Account

Fingerhut - Bogus charges from Finherhut

A third party insurance company billed Fingerhut because an overlap in the system. When the third party reversed the charges Fingerhut still billed me their portion. Now won't let me speak to them. It's either pay them or continue to damage my credit. Don't deal with this company. You will regret it.
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ID
#1379917 Review #1379917 is a subjective opinion of poster.
Location
Holland, Michigan
Product
Fingerhut Account

Fingerhut - Lies!

1.0
Details
I was told my payment was paid in full and the account was completely satisfied and they sent it to collections and reported bad payment history on my 3 major credit bureaus which affected me in a very personal emotional stressful way. My credit is ruined cuz of this. I am filing a suit . Help
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ID
#1373489 Review #1373489 is a subjective opinion of poster.
Location
Arlington Heights, Illinois
Product
Fingerhut Account