Fingerhut Reviews and Complaints | fingerhut.com @ Pissed Consumer

Fingerhut Reviews

Most helpful review

PissedConsumer191614 Jan 17, 2011

Account number. Lost account number

I have a credit account with Fingerhut. I haven't used it in about 4 years. I tried to place an order on the computer. I tried to apply for credit and the computer said that I already have an credit account, however I am unable to findout my account number or to...

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35 comments

PissedConsumer1677405 Apr 24, 2019 #1677405

IT IS A SCAM! DON'T ORDER ANYTHING FROM THIS UNSCRUPULOUS COMPANY!

THEY ARE DISHONEST JUST LIKE THEIR COMPETITORS "SWEEPSTAKES CLEARINGHOUSE" WHO WENT OUT OF BUSINESS WITHOUT TELLING ANYBODY AND RIPPED SUCKERS OFF OF ALOT OF MONEY FOR MERCHANDISE NEVER SENT AND MERCHANDISE THAT WAS OF VERY POOR QUALITY THAT WAS A RIPOFF. PLEASE, DON'T LET THESE SHYSTERS RIP YOU OFF! DON'T ORDER FROM THEM, IT IS A GYP!

I HATE TO SEE HARD WORKING HONEST PEOPLE GET TAKEN ADVANTAGE OF BY COMPANIES LIKE THIS. A WASTE OF MONEY!!!!!!!!!!

49 1

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#216809

Location

Rushville, Indiana

Product

Fingerhut Account

PissedConsumer3108693 of Augusta, GA Nov 29, 2021

Charged for items never shipped

It's been a month, and i have not received products that was ordered on October 29th 2021. Fingerhut put on wrong mailing address label. Representative told me to go knock on neighbors doors to see if they have my package. WHAT THE *** I am still being charged $9.71. They would rather mess up my credit for 9 dollars than to fix their mistake. I have complained, phoned, and emailed three times a week with no refund applied. I should not be charged for their mistake.

User's recommendation: It's not worth it.

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#3108693

Pros

Easy credit

Cons

Will mess up your credit

New Reviewer

William C Dry Nov 16, 2021

I applied for fingerhut not good

1.0

Online it advised I Know right away on the app. and when I gave then the info. They wanted they said I would have to send a bill in. Because I am 87 years old tnaty are disgusting because of my age. Very Wrong Do not do fingerhut.

User's recommendation: Do not do fingerhut.

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#3072506

Pros

Cons

Disrcrimination

Preferred solution

Full refund

New Reviewer

Stephen G Gpf Nov 12, 2021

Dissapointed

2.4

I had an account opened with a credit limit of $700.00 I was waiting for Xmas to place an order and, just last week when I went to start placing my order, I was made aware that my account had been closed. I received no notice whatsoever to the closing. When I called, i was denied to a request to reopen my account. I was forced to reapply for credit. What I discovered was that my credit went down for the closing and my credit went down from me having to reapply. My new credit is now only $500.00 and they refused to increase me to where I was before they closed my account. SHADY SHADY. Not happy with Fingerhut

User's recommendation: Don't apply for credit here.

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#3061269

Location

Chicago, Illinois

Cons

You did not inform me you would close my account

Preferred solution

Made whole to the credit available that, I had. A positive impact on my credit score

New Reviewer

Kay D Orr Nov 12, 2021

I am a cancer patient, tried to call customer service, using my speaking device. They hung up three times. I have used my device on the phone before as I can not speak without it. They just need to li

1.0

The customer service person hung up on me three times. I'm a cancer patient. It is hard for me to try to speak.

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#3060874

Location

Lansing, Michigan

Preferred solution

Apology

New Reviewer

Diane P Pav Nov 09, 2021

Reason ? Close to a 3rd heart attack from non existent human.or Web Bank

Last TIME I DO NOT STUTTER BUT DESPISE YOU RIPPING OFF AMERICAN CUSTOMERS WHO APPLIED FOR YOUR FRESH START FINGERHUT ,WERE APPROVED PAID EVERY PAYMENT ON TIME WAS TOLD BY A BARELY ABLE TO UNDERSTAND MY LANGUAGE AS ENGLISH AS A AMERICAN CITIZEN ,AND THE 2.00 A HOUR NO...

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#3051068

Preferred solution

EXACTLY WHAT YOU PROMISED IF COMPLETED FRESH START

New Reviewer

Oliver W Jnn Nov 03, 2021

I did not receive my shipment

Was due on october 28,,. 2021 a pair of ladies timberland sneakers, i also ask that i sign for them cause of orders i did not get.ask that you sign for your order.

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#3032679

Loss

$90

Preferred solution

Deliver product or service ordered

PissedConsumer2967392 of Amherst, NH Oct 13, 2021

Customer service billing

1.5

Sent full balance of account an tracking number shows it was received an no one in this office would verify they received payment, horrible service.

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#2967392

Location

Amherst, New Hampshire

New Reviewer

Concetta B Gny Oct 10, 2021

Your commercial

I find it very disturbing that your commercial with a woman using two Chihuahuas for dumbbells that look scared as *** is any way of promoting any product.Shame on you !!!!

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#2956765

Cons

Bad commercial

Companies Similar to Fingerhut

PissedConsumer2943713 of Jacksonville, FL Oct 06, 2021

I never received my product

4.3

I have been waiting a long period of time just to get my affidavit mailed to me through the mail and Im still waiting

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#2943713

Location

Jacksonville, Florida

Junior Reviewer

imchriztopher Sep 30, 2021

Fraud transactions and fraud account open

1.1

Update by user Sep 30, 2021

They sent a letter after I sent them the official Federal Trade commission report and they still didn’t do anything.

Original review posted by user Sep 30, 2021

Had an account with Web Bank the issuers of Fingerhut accounts. Noticed several fraud charges and account being opened in my name that was not mine so I contacted the FTC my identity had been stolen and I thought maybe this would take care of the issue. Uhm No sent a letter to Fingerhut and they replied saying that I had been paying on the account I had and I was responsible for the amount due on this one. Naw I called the Consumer Financial Protection Bureau they will handle it.

User's recommendation: Watch them fools.

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#2920840

Cons

Not helpful

Loss

$500

Preferred solution

Account removed from my credit report

New Reviewer

Anthony J Pvn Sep 22, 2021

Ak and HI shipping is so unpredictable

1.0

I ordered a freaking welder. And shipped to my house in Alaska no problem. But literally any and all other things I've ever tried to order can't ship due to legal restrictions. Right so a jacket is harder to ship than a 20 pound welder? Makes no sense. Do not recommend if you don't live in the lower 48.

User's recommendation: Don't use if you live in Alaska or hawaii.

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#2896057

Location

Anchorage, Alaska

Preferred solution

Let the company propose a solution

PissedConsumer2853428 of Griffin, GA Sep 08, 2021

Woman dancing behind a push lawnmower

What this woman is doing in this commercial shows no thought at all about safety. I can promise you it says nothing about dancing while using said product. Holding the handle firmly in order to be in control of any unexpected movement the mower might make. Many years ago this happened to my sister-n-law and she lost half of her foot. Safety should always be presented as job 1 in any of your products. But this woman dancing is nothing but gross negligence on your part. Just hope someone doesnt get see thh

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#2853428

Location

Griffin, Georgia

New Reviewer

Tina L Tvv Aug 25, 2021

Will not mail return labels

I received duplicate orders from Fingerhut. I do not own a printer so I have tried to contact them by phone and email for them to mail me return labels. They have so far refused to do so. Now my balance is up to where I can't pay it on my fixed income. But I WILL refuse to pay it until a representative answer the phone! Credit be damned!

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#2808681

Loss

$251

Preferred solution

Full refund

PissedConsumer2802645 of Philadelphia, PA Aug 23, 2021

Need a return label sent to my address

I. Love fingerhut! Issues shoes need to returned requested a shipping label. I already spoke to someone and hopefully I will be receiving a shipping label soon. Thank you Denise White

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#2802645

Location

Philadelphia, Pennsylvania

New Reviewer

Terrance G Vcl of Fort Mill, SC Aug 17, 2021

Company never removed themselves from my credit report

1.4

Update by user Aug 17, 2021

I called August 12, 2021 that’s why I couldn’t get a new account with them because they never remove the old account that was paid for and they never followed up to make sure I got the product in 2017 and when I complain to them about it they never reached back out...

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#2782848

Cons

Resolution unsatisfactory
Never got product after it was paid off
Customer service long wait time to talk to someone

Loss

$100

Preferred solution

A full refund or a new account with the credit check I already done August 2021 Because it’s clear that I made payments but I never received the item

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It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

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Diversity of Products or Services	3/5
Website	3/5
Privacy and Data Security	2/5
Delivery Service	2/5
Price Affordability	2/5

Fingerhut Reviews

Fingerhut Overview

Rating Details

Contact Fingerhut Customer Service

Fingerhut Reviews

Account number. Lost account number

Charged for items never shipped

I applied for fingerhut not good

Dissapointed

I am a cancer patient, tried to call customer service, using my speaking device. They hung up three times. I have used my device on the phone before as I can not speak without it. They just need to li

Reason ? Close to a 3rd heart attack from non existent human.or Web Bank

I did not receive my shipment

Customer service billing

Your commercial

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I never received my product

Fraud transactions and fraud account open

Ak and HI shipping is so unpredictable

Woman dancing behind a push lawnmower

Will not mail return labels

Need a return label sent to my address

Company never removed themselves from my credit report

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