Fingerhut
Fingerhut Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fingerhut has 2.2 star rating based on 339 customer reviews. Consumers are mostly dissatisfied.
57% of users would likely recommend Fingerhut to a friend or colleague.
- Rating Distribution
Pros: Never again at this point, Ticked off, Easy payment option.
Cons: Poor customer service, Customer service, Very poor customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fingerhut has 2.2 star rating based on 339 customer reviews. Consumers are mostly dissatisfied.
57% of users would likely recommend Fingerhut to a friend or colleague.
- Rating Distribution
Pros: Never again at this point, Ticked off, Easy payment option.
Cons: Poor customer service, Customer service, Very poor customer service.Recent recommendations regarding this business are as follows: "This is it for quality products & service!", "Stay away from Fingerhut", "If you use this company to increase your credit score or build credit, cancel it after one year everything is 40% more than anywhere else", "Sign for all the packages that you received from any company get a signature only", "Make sure everyone sign for there package".
Most users ask Fingerhut for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Privacy and Data Security. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Is Fingerhut Legit?
Our analysis shows that Fingerhut is legit, safe for consumers to access and is not a scam. www.fingerhut.com follows necessary security procedures to protect its users. However, since some issues have been reported, it’s always a good idea to do your own checking of Fingerhut reviews to learn more about other consumers' experiences.
Top Fingerhut Reviews
"Delivery"
Issue resolved,
thank-you! Excellent customer service & products! Could not be happier! Have been with your company since way back & have never been...
"Complaint about replacing speakers"
Wanted speaker replaced. Told them that we aren't sending them back. First, we want a replacement sent, not money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Complaint about replacing speakers
Wanted speaker replaced. Told them that we aren't sending them back. First, we want a replacement sent, not money.
Preferred solution: New speaker
New York, New York
Delivery
Issue resolved, thank-you! Excellent customer service & products!
Could not be happier! Have been with your company since way back & have never been disappointed, look forward to many more!
Again, thank-you! MU.
User's recommendation: This is it for quality products & service!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Anderson, South Carolina
Your servers can't seem to get my orders right I ordered a cross necklace with name and birthstone what they ordered was a heart for six names and six birthstones your servers are stupid.
I am passed this is not the first time my order was messed up I will pay what I owe yall then I will cancel my card.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ellenwood, Georgia
I want a catalogue sent to me
I would like somebody to send out me a Fingerhut catalog please they used to send them to me Shirelle Williams 2381 Brook Gateway Ellenwood, GA 30294
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFingerhut - Selling and Sending Used Returned Products
Fingerhut is refusing to credit my account for the used products they sent to me. They had me to SEND to them the 2 pair of shoes.
I have asked them to simply send back to me what they asked for me to return.
This is awful. They are destroying my credit.
They asked me to send the shoes back to them. They have the shoes I returned and claim they did not send those shoes to me. Their response: They didnt send the used shoes to me.
They continue to bill me for the shoes and have now reported to all three (3) credit bureaus that my payments are behind, negatively impacting my credit rating. In reading over the many negative review concerning Fingerhut, I am contacting a couple of attorney firms to have this legally settled.
I am thinking that all the folks that have been harassed and lied to by Fingerhut could take part of a class action settlement lawsuit against them.
Please contact me at davida@***.com if youre interested. Based on all the negative responses online, I am sure a case against them is justified and would be a win for those defrauded.
- Sell and ship used products
Preferred solution: Full refund
User's recommendation: Stay away from Fingerhut
Mesa, Arizona
First of all, they threatened to close your account if you don’t use them and we all know how it closed account looks on your credit report of which mine is over 800 so I bought something from them. A
I ordered this on December 2. It is currently December 13.
Ive gotten seven emails telling me youre sorry your shipment is late.
It constantly says tomorrow tomorrow tomorrow tomorrow regardless of the drop in my credit score. I will seriously cut this card into 1 million pieces and tell them to go to *** after this order.
User's recommendation: If you use this company to increase your credit score or build credit, cancel it after one year everything is 40% more than anywhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Morgantown, West Virginia
I'm in the hospital I didn't receive my package
I had my neighbors checked my porch and see what's the pack is still on the porch I guess someone took it because I was still in the hospital at that time but I'm out today and I still don't see no package and she said she didn't see no package so I don't know what y'all going to do about the situation cuz I'm not responsible to pay for something that I didn't receive have a good day
User's recommendation: Sign for all the packages that you received from any company get a signature only
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHarassment
I was given a payment deferment due to the hurricane. Ever since then, I have been receiving one to two calls a day to make a payment.
With the deferment, the next payment is due on November 15th. Does their overseas call center even look at notes to see if there is a reason not to make the call?
- Harassment if you miss a payment even if it is deferred
Preferred solution: Apology
User's recommendation: avoid buying and establishing a credit account with them.
Mexia, Texas
Automatic Takes the act of Congress just to pay your bill every month because online is never working. I want you to change your password every month. draft
Just like this, you tell you and then you want more information before you can send it. I just want to pay my bill every month easily online because I dont want to always just pay the minimum I like to pay a little bit more.
User's recommendation: Hey, you Bill in the beginning so you don’t have to go through this
Morgantown, West Virginia
I'm in the hospital I didn't receive my package
I don't know what happened to the package it's supposed to have been left on my porch as they say I believe they did leave it on my porch but I had my neighbor to check and she said she didn't see your package so I don't know what you going to do about it but I'm not going to pay for something I didn't receive have a good day
User's recommendation: Make sure everyone sign for there package
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNEGATIVE REPORT BY ERROR REFUSE TO CORRECT
During 2022 Fingerhut shift bank and created a new account without my authorization between "Fetti and Webank". I didn't want to pursue any business with them and even thought I was NEVER late, they still reported a late payment.
I called them they said it will be corrected, so far nothing.
- Easy to get
- Inaccurate reports
Preferred solution: Correction of the report removal of the inaccurate negative!
User's recommendation: Avoid!!! inaccuracy in credit report that will hurt you !
Chicago, Illinois
To open the account
Yes I am getting a new account I am so happy can shop with finger hunt an order baseball cards an autograph
Egg Harbor Township, New Jersey
Pissed
I made the mistake of ordering from Fingerhut days ago. the order was supposed to be completed and processed, until I checked my account and found I was charged extra fees for an order that was supposed to had been completed.
considering that one of the items were delivered to me. A company-I generally did not mind utilizing in the past, I now view as a bunch of scammers.
I hate having to deal with foreigners on calls. As most do not speak great English and lots of good American companies are going down Hill due to the influx of more foreigners taking over American businesses.
User's recommendation: Demand American businesses remain American owned.
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Gadsden, Alabama
They sell client information also fetti inaccurately reports
They sell client information social security numbers date of births income names addresses phone numbers. The stuff you have to put on your application.
Also they inaccurately report to credit bureaus making your score plumit after being a loyal customer for years. Since it changed to fetti they have really fell off.
User's recommendation: Do not go through them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Receiving random text for payments
Company fixed the issue and I have been provided with apology. Misinformation
Ive been receiving some text messages from Fingerhut saying I have to make a payment but I dont have an account with them. Ive tried calling their customer service number and they asked for my number to see if its linked to my account but they said theres no account with my phone number on it.
Im just trying to understand whats going on with the whole thing and if I do happen to have one I would like to work towards closing the account. Please help and let me know how to resolve this issue please, thank you again!
To ask questions
I did not have any things happened. I need to ask the questions how to get added to Fingerhut.
what do I need to be added to Fingerhut? Is there anybody that I can ask about adding me to Fingerhut can Fingerhut call me at 904-454-****.
User's recommendation: Add me to Fingerhut
Go to their website and complete an application. You will get an immediate reply on credit limit approved for. Your credit will increase over time as long as you stay current on payments.
About
, , , ,
Fingerhut Direct Marketing, Inc. is an American company. The company was founded in 1948. Since then Fingerhut has grown into a nationwide direct retailer. The company focuses on providing shop at home convenience and constantly improves its huge selection of products. Fingerhut Direct Marketing offers its products through its official website and through regular mailings to the customers. The company provides a number of credit options and low monthly payments as well. Benefits of Fingerhut Direct Marketing include convenient credit, thirty day home trial, and doorstep delivery.
Fingerhut Direct Marketing offers such products as apparel, electronics, health and beauty products, sporting products, toys, jewelry, housewares, and so much more.
Fingerhut is ranked 515 out of 5458 in E-commerce category
USA
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