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On 12/3/2017, I received a fingerhut catalog that said I've been approved for $180.00 credit . So on 12/7/2017... I placed an order for a comdorter set & a Zeki 8' LCD tablet. With the catalog order form and also the $30.00 down payment. I was so excited that I'd...
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2.6
#1154568
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Fingerhut - Bad Customer Service
Fingerhut - Bad Customer Service
Fingerhut - Bad Customer Service
Fingerhut - Bad Customer Service
Fingerhut - Bad Customer Service
I want to express my bad experience with your company. My name is Robert Callis. I am trying to build my credit and made the choice to use Finger Hut Fresh Start. I made my first purchase on 12/07/17. My first order was for $75.28. I also made a $30.00 payment to get...
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1.0
I didn't like
  • No gifts delivered for christmas very upset
#1153051
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I was late ONE time and i was getting more than 3 calls per day. I wrote them and called to say Do not call me anymore. Of course i was ignored! I was called by a woman on a Sunday night at 11pm!!! I told her that was terrible and to never ever call my home sp late and...
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1.0
#1152596
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Fingerhut - I order rings an a tool set

Fingerhut
#1155457
On the 14 i order some rings an a tool set ok they told me they wood be at my house on the 22 an still nothing so they are christmas gifts so im really pistoff about that so if i dont get them u can put the miney back on my card an i will not order any thing else from fingerhut again thank u
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Fingerhut - Excuses instead of Customer service

Fingerhut
#1153460
2.4
Details
12-21-17 called Fingerhut customer service. Gave facts and exact info of confirmation. Instead of listening and correcting the situation. The main focous of help was all excuses and no solutions to fixing problem. Will never order from them again after this nightmare is over.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Fingerhut - Calling to place a order said I have no record

Fingerhut
#1148017
Could loggin she couldnt understand what i tryed oh well
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Fingerhut - Misleading the consumer

Fingerhut
#1143682
Place 2 orders in the last few weeks they cancelled items stating out of stock, but, when I have questio them get different answers when the placed cancell request it suddenly ships.eagles gear. There is no cororate contact info.
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I was making my payments by mail an sometimes it would be posted late payment. So i switched to auto pay. Have been for 3 months now. Today i received an email from Fingerhut stating NO PAYMENT WAS WAS MADE DUE TO INSUFF.FUNDS!!!!!! So i called my bank and money still...
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2.4
#1143827
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I paid off my account but they still left my credit report bad
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Anonymous
Vickie Hicks

I wanted my credit repaired by them and they wouldn't do it. They won't even give me credit so that I can Christmas gifts for my family and Christmas is just a few days away.

Anonymous
Mary

Your credit report is very important ! Its almost like a blue print of you. IF what youre saying is true you should get an attorney and sue them for damages! You do have that ...

3.9
#1139460
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Received a text message at 5:30 saying my credit limit had been raised. At 8:00 I couldn't get an order for $185.00 placed. I needed to verify my a/c and of course that dept. isn't open for THREE DAM DAYS. NEVER late with payments for YEARS. Always pay more than...
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#1136693
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Playing on phone acting like they can't hear when for supervisor they me hold like been trying still can't get my order and report I have moved tried 2 different days including today trying order furniture each time called five times today same female with the joking...
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#1124132
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They will lie at fingerhut and make it look like it's your fault then act like they never heard from you and put a write off in your credit report over a little bill and they don't care it doesn't matter how you approach them they are not going to admit they are in...
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1.0
#1122352
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When it was back-to-school time I ordered a set of shoes for each of my kids. I one set did not fit, and so prior to returning I called, and was told that the sale would be honored if they were sent within the 30-day period. The receiving department must have not read...
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3.0
#1119342
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Numerous times I have called to cancel and order within 24 hours of the order, and I am always told that it has already been shipped. I find this very hard to believe! Then I have to pay the shipping back, and it takes them days and days to reflect it on my account!...
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#1107461
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