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Fingerhut
Reviews Chart
$69.3K
CLAIMED LOSSES
880
TOTAL REVIEWS
150K
PAGE VIEWS
3
ISSUES RESOLVED
I have a credit account with Fingerhut. I haven't used it in about 4 years. I tried to place an order on the computer. I tried to apply for credit and the computer said that I already have an credit account, however I am unable to findout my account number or to...
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35 comments
IT IS A SCAM! DON'T ORDER ANYTHING FROM THIS UNSCRUPULOUS COMPANY!
THEY ARE DISHONEST JUST LIKE THEIR COMPETITORS "SWEEPSTAKES CLEARINGHOUSE" WHO WENT OUT OF BUSINESS WITHOUT TELLING ANYBODY AND RIPPED SUCKERS OFF OF ALOT OF MONEY FOR MERCHANDISE NEVER SENT AND MERCHANDISE THAT WAS OF VERY POOR QUALITY THAT WAS A RIPOFF. PLEASE, DON'T LET THESE SHYSTERS RIP YOU OFF! DON'T ORDER FROM THEM, IT IS A GYP!
I HATE TO SEE HARD WORKING HONEST PEOPLE GET TAKEN ADVANTAGE OF BY COMPANIES LIKE THIS. A WASTE OF MONEY!!!!!!!!!!
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ID
Location
Rushville, Indiana
Product
Fingerhut Account
They could send a purse to my home but not a camera. Very sad.
They told me they couldn't send a camera to my address but could a purse. Very sad. My birthday gift I was supposed to receive wasn't with it either. If over 200.00 you get shipping free and that didn't happen either. Very upset. Also, they now tell me my birthday promo code is expired and it isn't my birthday yet.
User's recommendation: They are alright. Just upset with the way they do things.
ID
Location
Dallas, Texas
Locked out of account by out of country reps looking for social security card.
I went with this company due to being a victim of the 2017 Equifax Data Breech. In one year I went from $250 to $1000. I requested to change my email and after that request I can no longer order anything on line. I call and get out of the country reps who refuse to change my i formation and demand I send a copy of my social security card. They give fake email addresses and are the only ones who answer the calls. Up until the theft I never heard of Finger Hut. They have not helped with my credit enough to deal with this drama. Its so unethical and disgraceful. Hire Americans who need jobs not out of the country low wage bullies who are snakes and lie.
User's recommendation: HIRE AMERICANS FIRST.
ID
Service
Fingerhut Customer Care
Pros
- Fresh start
Preferred solution
Stop locking my account and change my email.
Customer Service Reps Not USA/ Lock accounts
I had my identity stolen due to a Data Breech. Finger Hut had offered me a card during the nightmare which I took. I started with $250 and 12 months later had $1000 limit but was unable to order merchandise unless I sent a copy of my social security card to out of country reps. I complained and got the issue fixed but it has not stopped. This company is not going to help your credit. Get a secured visa and build your credit that way. Up until the theft I never heard of Finger Hut. They target people with credit issues and overcharge for merchandise that belongs in a garage sale. I paid off my balance and I am done. They did nothing for me and or my credit. Its not worth it.
User's recommendation: Stay Away.
1 comment
ID
Preferred solution
I want to purchase merchandise without being locked out of my account because out of country reps refuse to change my email unless I send a copyO
To order item
For some reason every time I try to place my order it tells me it cannot be done I called and they tried to do it as well said the same thing I'm always made my payments I've recently paid off everything I owed
ID
Preferred solution
Deliver product or service ordered
I have the Fingerhut Catalog and I order three items and only to find out later that Fingerhut reps took down two of the items that I ordered. Fingerhut never called me on my order. I then was upset and called Fingerhut to cancel my order and that I'm no longer...
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ID
Service
Fingerhut Advertisement
Pros
- Never again at this point
- Fingerhut is a fraud
Cons
- Report fingerhut to bbb
- I hate the service
Preferred solution
FINGERHUT FILE FOR CHAPTER 11
PissedConsumer.com fights for consumer rights
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dissatisfied with my credit purchases; defective products want my funds to be returned. According to Finger huts terms, I have a right to contact them in writing if I am dissatisfied with my credit purchases. Finger hut is misleading their products and warranties;...
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ID
Pros
- Its great in the beginning great when your on a budget
- I have used them in the past
Cons
- Over charging
- Not helpful
- Very poor customer service
Preferred solution
Even exchanged
Shipping and taxes
I want to order a cookware set its already really over priced. Its $226.00 after shipping and taxes its $268.00. Great way to build credit if you can afford it. I also got a tablet its falling apart keys fell off the board its glued to the case so the whole keyboard came off the case.Its extremely slow Very Very low quality ( I have high speed internet),
User's recommendation: Beware of what you buy check quality.
ID
Needed to know payment due date
I was not pissed. Thank you
ID
Location
New Fairfield, Connecticut
Terrible service, no product backup.
Purchased a vacuum cleaner in April 2020. After using for about 3 months tried to find filter bags for it. The manual (?) 100% useless. Manufacturer is not known by anyone. Phoned Finger hut they have no info about the company or its existence. They claim it is not one of the suppliers/manufactures they buy from????. Now after 3 months of ownership &;;;;; 3 months of useless searching they will not refund my cost claiming it is past the guarantee. Even though they have a record of my 5 previous calls (which was a waste of my time). BEWARE- big company, big ripoff. See other complaints.
ID
Cons
- Infinity
Loss
$129
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI'm pissed
I bought a pair of schechers work sneakers and hadn't used them but 3 months and the stitching came undone and company I bought them from only has 60 day warranty told me to contact manufacturer. Can't get ahold of schechers!!! Make better product!!!
User's recommendation: Buy better quality.
ID
Product
Skechers Shoes
Loss
$150
Preferred solution
I want a new pair of shoes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I had my account set up for auto pay and assumed that would prevent my account from ever having a missed payment, I was very wrong. Auto pay messed up and Fingerhut NEVER emailed me that my account had a late payment, account was delinquent, late fees were accessed or...
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ID
Cons
- Company does not care about customers
Preferred solution
Take responsibility for your *** customer service and remove late payment from my credit report
I made the purchase on 6/8/2020 was the phone came the following thurs 6/16/2020. I returned the phone @ postal service the next day due purchasing a phone from another place.The box of phone from finger hut was never opened until taken back to ups to put return slip...
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2 comments
Who in their right mind would order a phone that expensive from a chicken $@#+ place like Fingerhut. Now I could see maybe ordering a t
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ID
Pros
- Ticked off
Cons
- Poor customer service
Loss
$289
Preferred solution
Full refund
Coy catolog said i was preappoved
Got pre-approved could not order
1 comment
ID
Location
Brewton, Alabama
Billing matters
I was told I would get 10% off for being a first time memberships on my first order and I never received it. When I put my order in and I saw that I did not get the discount I called right away and I was told to call when I got my cookware. I did and I'm still getting the run around, not being able to talk to anybody and still not getting a discount.
ID
Location
Rice Lake, Wisconsin
Lousy priducts (tablets) damage, fragiile
Yes, I am still having to call about the 2 tablets. The one that was is black and brought in 2018, will not turn on. The blue one brought August 2019. Has a crack screen and broken charging Port.
ID
Location
Altoona, Pennsylvania
Service
Fingerhut Customer Care
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The out of the country reps who answer my six calls demanded a copy of my social security card to prove it is me. The company has not sent me one letter and already received proof of who I am.