Susan S Sur

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Free shipping not given

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ordered on line and was charged shipping. The code was for free shipping. I called customer service and they said they only had a 2 hour window after the order was placed.
View full review
Loss:
$27

Preferred solution: Price reduction

Anonymous
map-marker Temple, Texas

Absolute nightmare they will destroy your credit they seek individuals with bad credit and they will destroy overpriced items terrible interest rates I was one month behind and they completely destroy

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Never recommend this website they will take advantage of people that have bad credit they will overcharge them they don't respond I have so many emails like I said almost over like a hundred emails they never respond when I explain to them I was only one month behind and guess what the account was closed with no verification for me they gave me 24 hours to respond to the closed account guess what they never responded they closed it I got I lost 85 points on my credit okay and then they're going to offer me some kind of rebuild my credit thing save every email save every conversation save all the harassment I've asked them to stop calling my phone stop harassing me I will make my payment next month I will make the payment I will be able to make because you know what just keep your payments the way you can I've seek the legal advice they've destroyed my credit I have I am just like you know to the point I've disputed everything with the credit card company the complete all the credit card like all the reviews like the Experian Transit everything dispute the credits it's fraud it's lies they don't answer they don't respond they will block your emails they did it to me and they will block and they will call and call and harass you when they say they don't stop when I told him to stop calling me and harassing me I will talk to them on the first of the month they don't they don't stop as constant harassment they're not allowed to do that they don't respond complete destruction I would never recommend this to anybody and I will if they read this save save get legal advice and prepare to get an attorney because that's what I'm doing and I I have nothing to say but I am just overwhelmed save everything everything so when they try to sue you that you have all the proof you need cuz there's so many lawsuits I mean like for the same way I'm telling you they will seek and destroy and take advantage of they close your accounts just charge you extra fees they never have saved your proof seek legal advice I'm hiring an attorney like I've done so you need to make sure like my mom said my mom this was around when I was a child she said oh my God how do you ever get this company is a destruction look up the reviews look up all the lawsuits the proof is there save save seek legal counsel like I've done prepare yourself when they try to sue you don't ever sign up for auto pay I never did I never will snapshot all your account information because they will try and change it okay so save everything on your account don't ever do auto pay ever I've never done it and I know better so you have all your proof because I'll tell you you're going to need it cuz I'm going to try to take it to the cleaner after they destroy you destroy your credit save save all your information so I can say no I would never ever recommend this nightmare and I'm still going through it never ever be careful because they're very it's very it's pathetic cuz I take advantage of people that are trying to rebuild their credit and they they will destroy your credit it will destroy everything about anything you're trying to accomplish and you'll get no communication nothing they will close your accounts and then we'll ask you for a payment they will ruin your credit be very careful and this I have no shame in this I have proof of all this terrible terrible company terrible company research check out the lawsuits and the reviews and like right here check all the reviews no don't ever become involved to rebuild your credit that's coming check all the reviews all the lawsuits everything all the complaints everything and go from there save save everything everything

N

No

View full review
1 comment
Guest

Facts... Those bastards need to be shutdown

Anonymous
map-marker Elizabethtown, Kentucky

Several days ago i couldn't get app to comee on i thought i had fixed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
had to change password from access from my husband computer and it was working maybe 2 days now the app won't open up again?
View full review

User's recommendation: if i can manage to get it to work for me

Skilar Xdl
map-marker Glenwood, Minnesota

Website

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Fingerhut - Website
Every time I try to use the website, it goes to a 400 error. Very frustrating and happens way too often. Wish they would fix it. There are days it works great and some, I get this error. Maybe it's my computer.
View full review
Anonymous
map-marker Aurora, Colorado

Billing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Website was down. The customer service was awesome in assisting me with my account and resolving the issue. I highly recommend this company
View full review

User's recommendation: Awesome

Shakeel Kay

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Came here for bj

Came here for b.j instead I received a hand job. Over priced cheap junk manufactured in china or some other chit hole. Toaster and everything is air fryer no handheld vibrators or massagers, pots and pans kitchen ware is mostly plastics fees free shipping is a good idea, using Amazon or UPS or FedEx
View full review
1 comment
Guest

Good God Almighty!!!!!

Derricka Lwb

One item i ordered is the wrong color

Not only is the item the wrong color they're the wrong side I ordered a pair of New balance sneakers the wrong color the wrong side I would like to return them and get what I previously order or get the right color in my right shoe size
View full review

Preferred solution: I would like to send them back and get my right side shoe size and the right color

ST Hac

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fingerhut bill is paid monthly Fingerhut fetti trying to charge me for never using the services me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Being charged with added. Charge to FETTI that I've never heard of. Pay my Fingerhut bill every month without missing a payment now because of FETTI my score went from good to poor
View full review
Pros:
  • Charge
Cons:
  • Expensive

Preferred solution: My credit report back to good

User's recommendation: Ruined my credit score

1 comment
Guest

They want me to pay Fingerhut advantage which I know I own and been making my monthly payments every month by direct pay but then I order something else and they say it’s from Fingerhut feti and I have to make another payment to another account which I never agree to making two payments,nor two accounts why do I have to make two payments monthly when it’s from the same company?I will make one payment to one account,they didn’t speak good English and I was so confuse..,

Anonymous
map-marker Santa Rosa, California

Unwilling Customer Service(s)

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They have poor customer service-They didn't offer any type of relief(payment) during the COVID Pandemic that affected everyone including myself. This company is also under Chapter 11 bankrupcy
View full review

User's recommendation: Stay Away

Anonymous
map-marker Spring Hill, Florida

Place an order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
It just seems like every time I place an order it's not in stocks but I did place an order for Christmas and they did give me a discount so for I just wanted to thank you fingerhut...not the full 20 percent off but 15 percent of and fre shipping thank you finger hut can't hardly wait until the next promotion comes out to offer.
View full review
Jess M Sdn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong size belt

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I got the belt on time but it was the wrong color and the size was too small. but other than that I love it can't wait to wear it
View full review

Preferred solution: exchange it for a bigger belt and black in color

Kelly D Cpn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Washington, District Of Columbia

Yes I will definitely tell you the reason why I probably will not order anything from Fingerhut again.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

do not get anything from FingerhutTo whom it may concern,. This is the issue I'm having and no one gives me a straight answer or they can't do nothing at all when they can. I was paying my bill on the 1st apparently it interfere with you guys billing cycle one I didn't know that somebody should have called and told me since I paid on the 1st it kept saying I was paying it late when I wasn't I was paying it really early that's my billing cycle since you were late fees on my account they won't graduate me from fresh stuff how can I have late fees if I paid early and on time no one is helping me with this issue they just keep saying you have late fees you can't graduate from fresh stuff which is a bunch of *** everything was paid on the 1st I was never late is this helping her treats their customers that's very bad business and apparently and your guys complaints from customers you do the same *** to them just like what you did to me not a happy customer

View full review
Pros:
  • Never again at this point
Cons:
  • Very poor customer service
  • Refused to forgive the bill
  • Extremely poor customer service

Preferred solution: Apology

User's recommendation: Do not order anything from Fingerhut

Jacob R Euf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel Scheduled Payment for this month

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Agrent Canceled An Upcoming Scheduled Payment For The 5th Of September On My FingerHut Fetti Account & Was Very Polite.
View full review
Pros:
  • Affordable
  • Delivery is reasonable
Cons:
  • Price comparison to other website
  • Have to catch specials on certain items

Preferred solution: Cancellation of automatic payment on my FingerHut Fetti account

User's recommendation: Don’t schedule automatic payments there is no way to cancel the automatic payment on the FingerHut app or website

Jc Hmv
map-marker Norcross, Georgia

Catalog stolen

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Catalog stolen changed, New address is {{Redacted}} I would like to speak customer Service please! (706) 914-**** Thank you, Lois J Wilson
View full review
Anonymous
map-marker Kaplan, Louisiana

Order a catalog

I would like to order a fingerhut catalog I need to give them address an name where to send the catalog thanks hope to hear back from you soon
View full review