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Refund

Fingerhut - Refund
They said I have to use a different card but still took the money off
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2 comments
Sehaj
#1793793

Yep, sounds like the biggest fraud company I know!

Anonymous
#1902945
@Sehaj

Publishers Clearing House is running a close second place.

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ID
#1739120 Review #1739120 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Reason of review
Took money off my card and told me they cancel it
Loss
$30
Preferred solution
Full refund

DONT PURCHASE FROM HERE

1.0
Details
Just dont bother! The company is a nightmare!!! $500 order that THEY sent to the WRONG address and nothing but a run around and placed on hold over and over and over again, still no product and no refund!!!
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2 comments
Sehaj
#1793790

I have no idea. Fingerhut made me file a police report for something THEY sent to the wrong place.

I did and I'm DONE. Im not tracking down their *** and doing their job anymore!!!!

Anonymous
#1792493

Well, what did the people who received your order do with it. Did they send the merchandise back to Fingerhut, or did they keep it for themselves?

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ID
#1732406 Review #1732406 is a subjective opinion of poster.
Service
Fingerhut Shipping Service
Reason of review
Poor customer service
Loss
$485
Preferred solution
Full refund

Mariah

3.1
Details
1st off I been a longggg time customer of fingerhut almost 20yrs and I have NEVER been so upset with the way the rep spoke to me today. I placed an order online and a hold was place because it’s the holidays and the delivery people just leave your packages everywhere because they are on a timer and have so many packages to deliver. So, I decided to use my Post Office PO Box to ensure that my packages will get to me without issues. In which was flagged as fraud which is ok I am grateful for it but the problem come in when the rep stated to me that she has been working for fingerhut hut for years and she NEVER had anyone have packages sent to a PO BOX. So, I ask if it was a problem she went out to make me feel like I did something unjust and out of the ordinary ( what she was really getting at was calling me stupid) but upset me was she went on and on about it while in the process of my whole call lady just do your job. Fraud department customer service is very rude.
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1 comment
Sehaj
#1793794

Same. Worst customer service in the world!

ID
#1729128 Review #1729128 is a subjective opinion of poster.
Location
Springfield Township, New Jersey
Reason of review
Fruad Department
Preferred solution
Cancel my order

Don’t purchase

1.0
Details
I paid of the balance and bought my account current and they still reported negative on my report
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1 comment
Anonymous
#1782657

Kiss me! I am a Fingerhut ordering Fool!

ID
#1715813 Review #1715813 is a subjective opinion of poster.
Location
Kissimmee, Florida

Do not order from fingerhut

I called to place an order I was told I would have to do a credit application, no problem I was directed to call the customer service number1-800-356-2347 I did I was not told the office was closed already. Called 800 number above and was redirected to call customer service, tis happened 3 times total. Finally I got in touch with someone in Custmer service they tried to look up my info and I was not in the system!! I had given out my SSN and other Private info to these india people and where did it go if it was not in the system for customer service????? Fingerhut needs to get there *** together and get on the same page! stop sending me these catalogs saying I'm pre-approved if I'm not!
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ID
#1714039 Review #1714039 is a subjective opinion of poster.
Product
Fingerhut Account
Cons
  • Poor customer service
  • Not helpful
Reason of review
Poor customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This company is a bunch of BS, there very rude and they lie

2.3
Details
Fingerhut - This company is a bunch of BS, there very rude and they lie
Fingerhut - This company is a bunch of BS, there very rude and they lie
Fingerhut - This company is a bunch of BS, there very rude and they lie
Fingerhut - This company is a bunch of BS, there very rude and they lie
Update by user Nov 19, 2019

I was just contacted by Fingerhut, I was informed that my account was in active status and I was now able to place an order, so I logged on to the Fingerhut, website and tired placing an order and I was given the same message, to contact the Fraud, department, if the company is going to continue to give me false information, just cancel my balance out and close my account....

Original review posted by user Nov 18, 2019
My name is Juvetta Walker, I have $1690, in spending credit, with a balance of about $709, my account is in fraud, for some reason they haven’t specified, I actually changed my address online and was told by a fraud claim specialist that, changing my address online was probably the reason, she asked me a few questions I got them all correct, then she informed me that the hold was removed, she then asked me did I want to place an order I told her no, she ask was I going to order online, I believe I respond with, Yes, a week later the hold is still active and now the want me to send in things that I do not have, I have a Driver’s License, yes but I cannot get another social security card, because I’ve gotten the max in my life time, the only bills I pay for are my T. Mobile, phone bill and Credit One, credit card, Fingerhut, account. If I cannot use my account payments won’t be made and this is where it’ll affect my credit, because y’all *** up not me, I didn’t do anything wrong but be a loyal customer and change my address from my grandmother, address to my Mothers, address, lol, I don’t even want to deal with Fingerhut, anymore I would like my account closed, and I believe that my balance should be paid off by Fingerhut, since the company has started a whole bunch of unnecessary mess...
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1 comment
Sehaj
#1793791

Sounds like Fungerhut

ID
#1711036 Review #1711036 is a subjective opinion of poster.
Product
Fingerhut Account
Pros
  • Never again at this point
Cons
  • Customer made me feel like the bad person
  • Took to long to resolved my issue
  • Customer service was very rude
Reason of review
Poor customer service
Loss
$709
Preferred solution
Let the company propose a solution

Don't do it.the interest is too high

My bill for 10/13/2019 was $226.00 i pay $19.00 a mo. But i put $25.00 on it.i got a H P Laptop for $381.and 3 year warranty for my Bill went to$800.my did Not,like it so i sent it back They charged me$120. Interest o it. My$226 Went up to$345 the Interest did keep it a month sad
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ID
#1707081 Review #1707081 is a subjective opinion of poster.
Location
Killeen, Texas
Product
Hewlett Packard Laptop

Don't do it.the interest is too high

1.0
Details
My bill for 10/13/2019 was $226.00 i pay $19.00 a mo. But i put $25.00 on it.i got a H P Laptop for $381.and 3 year warranty for my Bill went to$800.my did Not,like it so i sent it back They charged me$120. Interest o it. My$226 Went up to$345 the Interest did keep it a month sad
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ID
#1707075 Review #1707075 is a subjective opinion of poster.
Location
Killeen, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stay Away!

2.3
Details
absolutely horrible only send half order half they sent was broke. I had it sent back they lost it in shipping and receiving or something. Charging my credit!
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ID
#1705610 Review #1705610 is a subjective opinion of poster.
Service
Fingerhut Shipping Service
Cons
  • Customer service
  • Insurance plan charges-not signed for
Reason of review
Return, Exchange or Cancellation Policy
Loss
$385
Preferred solution
Full refund

The worst lost $300 horrible customer service something not right with this company

1.0
Details
this is ridiculous. I order a play kitchen for my son, Of course they send me the wrong item. So for 3 days I'm on the phone trying to get a return label they said that they cannot email it to me that I have to wait 3 weeks to get it in the mail when I asked to speak to his manager he hung up on me his name was John so on top of making my payments each month on something that I do not have in my possession I probably will never receive I have to return is huge Box to AUP S store and pay $40 for shipping the way that they handle their customer service is out rageous Amazon would have already had you a shipping label had somebody come pick it up And sent out the right item. They screwed up my husband's credit even though we made every payment on time this company is a skam something is not right with them. Watch out....
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1 comment
Anonymous
#1772836

If your richest relative buys a new home, and you got to go over there to help them take the wheels off of it,then you might be a redneck.

ID
#1697425 Review #1697425 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Problem with delivery
Loss
$180
Preferred solution
Deliver product or service ordered

Greedy hike up prices lie about not increasing your monthly payments when you order and that's exactly what they do ,they over charge and eventually rip you off I'm done !

2.2
Details
Ive can't complain about the service much but im on a tight budget,so its hard to pay when they raise your monthly payment after advertising they wouldn't if you don't constantly check your account they will rip you off i was paying and paying and not seeing a change its worse then a bank credit card now i can't afford to pay at the moment and they call at least 20 times a day its frustrating They also raise credit and tell you to buy and your monthly payments stay the same its a lie !!!!!!
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1 comment
Anonymous
#1772136

Only someone very dense would ever order anything from Fingerhut.

ID
#1693120 Review #1693120 is a subjective opinion of poster.
Pros
  • Its great in the beginning great when your on a budget

Being charged for not returning

1.6
Details
a couch sent me last year.the shipment was falling apart and i informed them about 15 times;another issue they sent me a watch$120 and it never ran.I had to ship it back,my cost and they sent me another,the main hand dials didn't work and I'm still waiting for my postal paid enveoped.The only thing good was I have a sleeping bag..it said,on catalog,it was to hold up to 20.So far its done its job.After 8 months I stopped my bank for sending them money.I'm still waiting for the postage paid return.I did have extra worrenty if i got sick or ill and they refuse to honor the contact.I figure my sleeping bag ($120) was paid for.Plus I only heard from them 4 times out of over a year and my bill now is over $1,000.
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1 comment
Anonymous
#1776106

Next time, just go buy yourself some of the nifty furniture that they have for sale at the Salvation Army or Goodwill.

ID
#1693043 Review #1693043 is a subjective opinion of poster.
Location
Lincoln, Nebraska
Product
Badcock Home Furniture Bed

Bad business fraud fraud

1.0
Details
I've been making monthly payments on a zeki tablet from finger hut i just made one last weekend so i wanted play my casino games on my tablet because its easier than playing on my phone so about 30 minutes ago i went to turn it on and a bunch of words popped up then it shut off and now it will not turn back on and it is fully charged so I'm sending it back to them and not making any more payments they can keep what money i have paid on it this piece of crap cost me over a $100.00..This is a company stay from..
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ID
#1692463 Review #1692463 is a subjective opinion of poster.

I returned a pair shoes for a different size and I have not received my shoes back

I returned a pair of shoes for a different size and I never received any shoes back and I’m still paying for them
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ID
#1691501 Review #1691501 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Deliver product or service ordered

Bad product

Leaks when cooking food impot
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ID
#1691318 Review #1691318 is a subjective opinion of poster.
Location
Santa Ana, California